2-5

FOH Shift Lead

4/9/2026

The Shift Lead is responsible for inspiring a productive team environment and building positive relationships with guests, staff, and vendors. They will oversee daily service operations to ensure heartfelt hospitality and consistent quality.

Salary

30 - 35 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Pitfire Pizza joined the Los Angeles pizza scene in 1997 from a corner in the North Hollywood Arts District and quickly became a pillar of the community. Founded by Paul Hibler with the motto “Food, Art and Community”, Pitfire is the perfect place to enjoy dinner with friends or celebrate a little league win. With a wide-ranging, seasonally updated menu of pizza parlor classics and farmer’s market favorites, choose from one of the menu’s 12 sourdough crust pizza offerings or create your own pie with vegan and gluten free options like house made vegan cheese and cauliflower crust. Their nine restaurants throughout Los Angeles, Orange and now San Diego Counties (Carlsbad, Costa Mesa, Manhattan Beach, Mar Vista, North Hollywood, Orange, Pasadena, Woodland Hills, Echo Park and West LA) each tout unique design features chosen with their surrounding neighborhoods in mind - a beer garden (North Hollywood), a speakeasy (Pie Society, Costa Mesa) and an outdoor patio by the beach (Mar Vista, Manhattan Beach) to name a few. We aim to be an employer of choice and offer our team benefits, a 401k after one year, a dining discount program, and guided and achievable paths for career growth and professional development.

About the Role

Description

We are a close-knit team of positive-minded people committed to the same values: great food, wine and beer, an appreciation for art and music, and a commitment to community. We hand-stretch our dough, forage for great produce, and boast a small but mighty wine and craft cocktail program. We consistently create heartfelt experiences with warmth, graciousness, and authenticity.

We are looking for service shift leads who are committed to inspiring an up-beat, productive and fun team environment. You will help grow the business by creating genuine experiences and building positive relationships with guests, our team, and vendors.

Our family of restaurants includes American Beauty, The Win~Dow, Superba Food + Bread, Superba Snacks and Coffee, Pitfire Pizza.

Requirements

We offer:

Competitive wages + TIP$ ( ~$30 - $35 / hour including tips)
Medical, dental, vision, and life insurance, 401(k) retirement plan for team members who are full time or full time equivalent (please inquire for more details)
Flexible schedules so you can pursue all of your outside interests
Work with a team that cares about seasonal menus and exceptional food quality and a creative bar program
A free meal with every shift – hope you love pizza!
A fun, customizable uniform
Professional development and career advancement opportunities with a rapidly expanding restaurant group
Company Dining Program (Pitfire, Superba, American Beauty, & The Win~Dow)

Want a piece of this pie?

We are looking for team members who:
2-3 years of experience in a fast casual environment that values quality food, with at least one year in a Supervisor or Shift Lead role- pizza experience a plus!
Focus on building positive relationships with guests and team members
Commitment to our service standards and excellent training
Create a memorable experience for every guest and role model heartfelt hospitality
Calm, positive and solutions oriented when under pressure

Follow us on Instagram: @pitfirepizza

We are an EEO Employer. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Key Skills

LeadershipTeam managementCustomer serviceHospitalityProblem solvingCommunicationStaff trainingRelationship buildingOperations managementConflict resolutionFast casual service