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Concierge

4/9/2026

The concierge will provide clerical support, including answering phones and emails, while welcoming residents and visitors to the clubhouse. They will also manage document imaging and assist with meeting packet production.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Since 1998, Leland Management has been honored to serve condominium and homeowner’s associations throughout Florida. Through our philosophy of honesty, integrity, respect and customer service we have built lasting relationships with the communities and boards we serve. We are proud to offer the highest levels of service to many different types of communities; offering a customized approach to association management. Leland Management has 16 divisional locations throughout Florida enabling us to bring a local presence to the management of your community. A Customized Approach to Association Management! At Leland Management, we offer customized services to suit the unique needs of your community. Our services range from accounting only to full management, and can include: • Association Management • Association Governance • Association Record Maintenance • Accounting • Resident Support • Collections • Tax and Association Reporting • Vendor Management • Full Featured Community Website • Technology and Communications • Recruiting, Onboarding and Team Member Retention

About the Role

Description

Join our Team! Leland Management is seeking a Concierge for one of its HOA communities in the Clermont area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021. The position is full time with competitive pay and excellent benefits.

Customer Service/Concierge needed for a busy and fast paced Homeowners Association Clubhouse in Clermont, FL. This position will work directly with the Management Team, fielding most inquiries by phone, walk-in, email, or other correspondence. This position provides an excellent opportunity for a highly motivated individual to learn the business fundamentals and further their experience in the Communication Association industry.

Requirements

Primary Responsibilities:
• Provide clerical support to include but not limited to answering telephones, emails, photocopying, and issuing vehicle access devices and clubhouse access cards.
• Receive and welcome all residents and visitors to the office.
• Document uploads to document imaging management software.
• Assist residents with questions posed by phone, email or face-to-face.
• Assist in meeting packet production.

Knowledge, Skills & Ability:
• Strong customer service, communication and interpersonal skills.
• Excellent organizational skills.
• Proficient and working knowledge of Microsoft Applications (Word, Excel, and Outlook).
• Ability to work independently or as a team member.
• Ability to work with sensitive information and maintain confidentiality.
• Experience in Association Software such as Caliber.
• Ability to meet stringent deadlines.
• Time management and a diligent work ethic.

Key Skills

Customer serviceCommunicationInterpersonal skillsOrganizational skillsMicrosoft WordMicrosoft ExcelMicrosoft OutlookClerical supportTime managementCaliber softwareData entry