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Quick Lane Advisor

4/10/2026

The Quick Lane Advisor acts as the primary point of contact for service customers, interfacing with technicians and sales staff to identify and sell necessary vehicle repairs. They are responsible for scheduling appointments, maintaining accurate customer records, and ensuring that all diagnostic and repair work is performed correctly.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

Kendall Automotive Group is proud to represent 23 automakers at 45 dealerships across five states in the Northwest. We have been family-owned for 85 years and give back to our communities through our Kendall Cares Program. We represent many of your favorite manufacturers, including Audi, Acura, Ford, Chevrolet, Cadillac, BMW, Kia, Honda, Hyundai, INFINITI, Lexus, Nissan, Subaru, Mercedes-Benz, Volkswagen, and many more! We sell new and used cars for you to find your dream car, and all qualifying pre-owned cars include Kendall Auto Protection, which provides benefits and a multi-point inspection. With our one-stop shopping, secure an auto loan with our Finance Center. We also offer car repair and parts at our Service Center. Stop by one of our dealerships in Oregon, Alaska, Idaho, Washington, or Montana today!

About the Role

Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Alaska. We are looking for a Quick Lane Advisor to join our Service team. At Kendall Ford of Kenai, our Service Department is a fast-paced environment serving clients throughout the community.

Some of the benefits of working with Kendall Ford are:

Competitive pay
Career path development opportunities
Competitive paid time off and paid personal leave
Fair dispatching and teamwork environment
Large loyal customer base
Experienced and loyal service technicians
Clean/Safe shop with the equipment you need to get the job done
Discounts on parts, service and vehicle purchases for you and your immediate family
Medical, Dental and Vision insurance
Paid Life insurance
401(k) plan with Fidelity
Accident and Illness supplemental plans

Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.

We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.

Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT!

Requirements

A valid driver’s license and a good driving record are required.

Key Skills

Customer serviceTime managementCommunication skillsVehicle repair identificationVehicle maintenance salesDiagnostic verificationVehicle history researchData entryAppointment schedulingTelephone communicationEmail communicationChat systemsPrioritization