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National Account Coordinator

4/10/2026

The National Account Coordinator supports the execution of national marketing campaigns by managing administrative tasks, campaign setup, and quality control. They are responsible for tracking campaign timelines, verifying campaign assets, and assisting with reporting and data coordination.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

At UpSwell Marketing, we don’t just send mail—we deliver results. For over 15 years, we’ve helped small businesses attract new, loyal customers with targeted direct mail and digital campaigns that drive real revenue. We’ve mailed millions of postcards and thanks to our nationwide network of printers, we get your campaign from print to in-home faster than anyone in the industry. We specialize in businesses that thrive on local customers, including Auto Repair Shops, Dental Practices, Fitness Centers, and Home Services businesses. With 100+ marketing experts on our team, you get the firepower of decades of experience plus the latest tools to drive real revenue. But we’re more than just a marketing vendor—we’re your partner in success. Your dedicated UpSwell marketing consultant and account management team will work with you every step of the way to create customized, high-performing campaigns that bring measurable results. Ready to bring in more customers? Let’s talk.

About the Role

Description

Join UpSwell Marketing – A Best & Brightest Company to Work For (4 years running) and an Inc. 5000 Fastest-Growing Company!

At UpSwell Marketing, we help businesses grow through data-driven direct mail and digital marketing strategies. With a passionate team, a collaborative culture, and a commitment to innovation, we provide targeted marketing solutions that drive measurable results for our clients.

We’re proud to be recognized as one of the Best & Brightest Companies to Work For in the Nation for four consecutive years and ranked among the Inc. 5000 Fastest-Growing Companies.

Position Overview:

The National Account Coordinator is an entry-level support role responsible for coordinating and assisting with the execution of national account marketing campaigns. This position supports National Account Group by handling defined administrative, coordination, and quality-control tasks.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Campaign Execution Support

· Assist with the processing of national and franchise-level campaign orders under direct supervision.

· Support campaign setup activities including but not limited to route selections, creative request submissions, and asset organization.

· Track assigned campaign tasks to ensure required steps are completed on schedule.

· Identify missing information or potential issues and escalate to the Key National Account Manager.

Quality Control & Verification

· Perform standardized verification checks, including but not limited to:

· Tracking numbers

· QR codes

· Confirm correct creative versions are applied.

· Document and escalate discrepancies for correction prior to campaign launch.

Reporting & Data Coordination

· Assist with administrative reporting tasks such as suppression list uploads and list creation.

· Support non-standard reporting preparation by gathering data and formatting materials in to requested reporting files.

· Assist with ROI Tool support tasks as directed, including manual uploads when required.

· Coordinate with Analytics or Operations teams.

Communication & Documentation

· Support client communications by the account owner, including pre-campaign advisory emails and proof follow-ups.

· Communicate externally only with manager approval or using approved templates.

· Maintain accurate internal documentation, notes, and status updates across systems.

Escalation & Process Compliance

· Monitor campaign timelines and notify manager of potential delays or risks.

· Support postal verification communications when required.

· Follow established escalation procedures for late or incomplete campaigns.

Requirements

· High school diploma or equivalent required; Associate degree preferred.

· Basic proficiency in Microsoft Excel, Word, and email.

· Strong attention to detail and ability to follow defined processes.

· Effective written and verbal communication skills.

· Ability to manage multiple tasks in a deadline-driven environment.

Key Skills

Microsoft ExcelMicrosoft WordEmail communicationAttention to detailProcess managementData entryQuality controlReportingCampaign coordinationAdministrative supportTime managementWritten communicationVerbal communication