Question
2-5

Parts & Service Director for Walworth County Area

4/10/2026

The Parts & Service Director will lead and support the parts and service departments to ensure operational efficiency and high customer satisfaction. They are responsible for managing inventory, forecasting needs, and implementing sales strategies to drive dealership profitability.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Founded in 1996 in Delavan, Wisconsin, Kunes Auto Group has since grown to over 40 locations spanning across the Midwest. Previously Kunes Country, Kunes Auto & RV Group lives up to its motto –– Faith, Family, and Giving Back –– by employing over 1,800 people and donating 10% of its yearly net profits to local charities. Kunes' dedication to its employees, customers, and communities is shown through its countless “Automotive News’ Best Dealerships to Work For” awards, which are given to 100 dealers nationwide every year. Kunes receives as many as 10 such awards each year with over 30 total awards dealership-wide.
About the Role

Description

 

Kunes Auto Group is seeking a motivated and experienced Parts & Service Director to lead our team and oversee both parts and service operations. This is a great opportunity for a skilled leader who values efficiency, customer satisfaction, and teamwork.


About the Role


At Kunes, we believe in creating exceptional experiences for our customers and employees. As the Parts & Service Director, you will ensure daily operations run smoothly, promote a high level of customer service, and contribute to the overall success and profitability of the dealership.

You’ll be responsible for:

  • Leading and supporting both the parts and service departments to achieve strong performance and customer satisfaction.
  • Managing inventory and scheduling to ensure parts availability and timely service completion.
  • Using data analytics to forecast parts needs, track expenses, and maintain profitability.
  • Developing and executing sales and promotional strategies for service and parts.
  • Training and mentoring team members to enhance skills and morale.
  • Reviewing financial and operational reports and implementing improvement plans.

Requirements

 

Qualifications

  • Minimum 3 years of experience in automotive service, parts management, or fixed operations leadership.
  • Proven ability to manage teams effectively while maintaining a focus on customer care.
  • Solid organizational, analytical, and decision-making skills.
  • Familiarity with inventory and service scheduling software.
  • Excellent communication and problem-solving abilities.
  • High school diploma or equivalent required; additional education or certifications preferred.
  • Valid driver’s license with a clean driving record.

What We Offer

We value your expertise and commitment. Our comprehensive benefits package includes:

  • Competitive compensation with opportunities for advancement.
  • Health, dental, and vision insurance coverage.
  • 401K plan with company match.
  • Paid time off and holidays.
  • A supportive, collaborative work environment focused on personal and professional growth.

About Kunes Auto Group

Kunes Auto Group takes pride in fostering a positive culture where employees can thrive. We are dedicated to excellence and to providing exceptional service to our customers and communities. Join us and help drive continued success in our parts and service operations.

Apply today to become part of our growing team.

We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Key Skills
LeadershipParts managementService operationsInventory managementData analyticsForecastingSales strategyTeam mentoringFinancial reportingCustomer serviceProblem-solvingCommunicationSchedulingOperational management
Categories
Management & LeadershipSalesCustomer Service & SupportRetail
Benefits
Competitive compensationHealth insuranceDental insuranceVision insurance401k plan with company matchPaid time offPaid holidays
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