Direct Support Professional (DSP) - Shared Program Support

Description

Are you passionate about making a meaningful difference in the lives of others? At Helping Hand, we believe in genuine care, education, and transformation - and we're looking for a compassionate, driven individual to join our team as a Direct Support Profession for Shared Program Support!

As a DSP - Shared Program Support, you'll play a unique and impactful role supporting individuals served across both our Residential and Adult Day Program, helping to create seamless, empowering daily experiences.

SCHEDULE AND COMPENSATION:

• On-site position, 6:30am-2:30pm. 
• 40 hours per week, Monday-Friday.  
• Salary range $21.50-$22.50/hr (hourly/non-exempt). 
• Salary based on skills and experience.
• Up to 6% annual bonus potential
• 403b retirement plan with up to a 4% company match.

HELPING HAND PERKS:

• Purpose-driven work that changes lives.
• Tuition reimbursement and clear career growth opportunities.
• Traditional medical (BCBS of IL), dental, and vision insurance.
• Employer-paid Group Life/AD&D, Short-Term, and Long-Term Disability.
• Team member appreciation events and year-round recognition.
• Employee Assistance Program (EAP) and wellness support.
• Generous PTO including paid holidays, vacation, accrued sick time, and personal days.
• PSLF-qualifying employer under the Federal Public Service Loan Forgiveness Program.

WHAT YOU'LL DO:

• Start your day with purpose by supporting individuals in a residential CILA setting, assisting with morning routines, ADLs, and preparing for the day.
• Safely transport individuals to and from the Day Program while ensuring comfort and safety.
• Deliver engaging, skill-building programming in the Day Program, supporting independence, community integration, and personal growth.
• Provide person-centered support through individualized plans, daily activities, personal care, and skill-building.
• Assist with leading and implementing curriculum and activities, bringing creativity and energy into the learning environment.
• Document progress and support plans, ensuring high-quality care and communication.
• Serve as a role model, mentor, and advocate for those you support.
• Collaborate with team members, families, and interdisciplinary teams to support each individual's journey.
• Create a welcoming, inclusive environment where every individual is valued and respected.
• Other duties as assigned.

Requirements

WHAT YOU BRING:

Education:

• High School Diploma or GED required.

Experience:

• Experience working with intellectual and developmental disability population (preferred).

Skill Sets:

• Ability to fulfill all necessary training requirements of the agency, including but not limited to, crisis management (including de-escalation strategies and physical management techniques) and DSP training within 90 days of hire if applicable.
• Strong communication, problem-solving, and teamwork skills.
• Valid driver's license with acceptable driving record and proof of ongoing personal motor vehicle insurance required.
• Ability to promote and adhere to company values.
• A commitment to a diverse, inclusive, and equitable work environment.

WORK ENVIRONMENT:

• The person in this position needs to occasionally move about to assist clients, access file cabinets, office machinery, etc. 
• The person in this position may encounter clients exhibiting physical aggression; must be comfortable working in periods of crisis and feel comfortable de-escalating individually or as a team.
• The ability to observe details at a close range (within a few feet of the observer). 
• Consistently position self to maintain files in file cabinets or assist clients/students. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Helping Hand is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that embracing our differences strengthens our community and enhances the quality of care we provide.