Regional Sales Director

Description

ICON Aircraft is a consumer sport plane manufacturer founded in response to the sport flying category created by the Federal Aviation Administration (FAA). Given these enabling regulations, ICON’s mission is to reinvent personal flying by providing consumer-friendly, safe, technologically advanced aircraft that allow the freedom, fun, and adventure of flying to be accessible to those who have dreamed of it. ICON’s long-term vision is the ultimate democratization of personal flight. This is the beginning of that process. ICON’s first aircraft is the A5, an amphibious sport plane that fuses outstanding aeronautical engineering with world-class product design. It has won some of the world’s most prestigious design awards and has inspired a global following. ICON Aircraft’s facilities are in Northern California, 50 miles northeast of San Francisco. For more information, visit www.iconaircraft.com.   

Mission of Role: Acts as the sole sales representative for assigned territory, industry, accounts, and/or products. Represent the company to the customer and the customer to the company in all sales-oriented activities. Focus on acquiring new customers and retaining and growing an existing installed base of customers. 

Location: Tampa, FL

Reports to:  VP, Operations

Sales Support:  Product Specialist(s) as lead management resource(s) and may have event-specific management of sales personnel 

Primary Areas of Responsibilities: 

Sales: 

· Represent ICON in marketing events, including auto shows, boat shows, luxury and lifestyle events…

· Develop territory pipeline

· Drive conversion of sales and marketing generated leads to deposit holders, contract holders, and owners

· Develop all territory customer/prospect communication

· Foster customer loyalty through customer contact / issue resolution

· Maintain customer profile in ICON CRM system (Zoho)

· Assist in aircraft delivery process in coordination with Customer Service & Support and Sales Operations

· Host customer experiential events and visits at the ICON production facility

· Schedule/execute customer demo flights

· Meet/exceed assigned quota

Team Leadership/Development: 

· Assist sales team in recruiting and onboarding program

· Cross-coordination with marketing for execution of related campaigns

· Help develop Product Specialist(s)

· Improve field sales standards and qualifications

· Help ICON improve the lead qualification and scoring process

Customer Service and Support: 

· Engage owners for referrals to drive new business

· Identify/measure trends in customer feedback

· Support development of territory dealer/service center network 

Success Indicators:

• Regularly meet or exceed quota
• Customer Satisfaction Index (TBD)
• Team 360 Evaluations

Requirements

· Bachelor’s Degree

· 7+ years of commissioned sales experience in consumer product with 12 to 18-month sales cycle 

· Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)

· Proficient in Zoho or related sales CRM

Ideal Experience:

· 250 hours total flight time 

· FAA ASEL Commercial Certificate (or above)

· FAA SES Rating

· FAA ASEL Certified Flight Instructor (CFI)

· 10+ years of commissioned sales experience in $200k+ consumer product w/ 12 to 18 month sales cycle

· Successfully managed/maintained customer relationship during product manufacture (from contract to delivery)

Other Traits:

· Exceptional interpersonal skills, including the ability to build/cultivate client relationships 

· Strong communication and public presentation skills

· Self-starter who requires minimal supervision

· Intuitive, observant, empathetic

· Highly intelligent & structured thinker

· Exceptionally well-organized and detailed focused

· Pragmatic decision making 

· Powersports enthusiast, adventurous personality

· Assertive, dynamic, creative, and intelligent with high energy and vision

· Team oriented with a priority on organizational goals

· Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes