Medical Assistant - MAT and Psych Programs

Description

Join the HealthFirst community, where every position has purpose!
Step into a career where you're not just filling a position—you're making a meaningful impact. At HealthFirst, we're more than a doctor's office—we're a beacon of hope, providing top-notch integrated medical and behavioral care to all, regardless of their ability to pay. Be part of a team that's redefining healthcare and changing lives in ways others can only dream of. Ready to make a difference? Join us!

HealthFirst Family Care Center, a Certified Great Place to Work® and a wonderful place to make a difference, is seeking a Medical Assistant to join our team of mission-minded healthcare professionals, supporting our psychiatric nurse practitioner by working in our Medication Assisted Treatment (MAT) and psychiatric programs.

This position is 32-34 hours/week with a schedule of Mondays, Wednesdays, Thursdays, and Fridays.  Unlike most of our other Medical Assistant positions, there are no late night coverage expectations for this position.  

Who you are:

You’re a compassionate, highly organized Medical Assistant with a passion for making care more accessible, especially for those navigating substance use recovery. You're certified, confident with EMRs, experienced in phlebotomy and clinical support, and comfortable working in a fast-paced, team-centered environment. You know how to keep patients at ease, and you understand that kindness, consistency, and communication go a long way in helping people heal. You’re reliable, flexible, and driven by a deep sense of purpose.

Who we are:

At HealthFirst, we serve with heart. As a Federally Qualified Health Center with locations in Franklin and Laconia, we provide comprehensive primary and behavioral health care to everyone, regardless of income or insurance status. Our MAT program is a lifeline for many—and as part of that team, you’ll play a critical role in restoring hope and improving lives. We collaborate, innovate, and celebrate progress together. And yes—we’ve been named a Great Place to Work, because we invest just as much in our people as we do in our patients.

What you’ll do:

• Support MAT and psych patients by prepping for visits, documenting vitals, and coordinating follow-ups
• Perform phlebotomy, administer medications and vaccines, and assist during exams
• Track patient progress and maintain accurate records
• Work closely with providers, pharmacies, and insurers to coordinate care
• Order, track, and reconcile medication
• Process prior authorizations for medication
• Champion quality improvement and patient satisfaction every step of the way
  

This is more than a job. It’s a chance to be part of something bigger.
Apply today and help us bring hope and healing to the communities we serve.

Requirements

What you’ll bring:

• High school diploma or GED
• Graduate of an accredited Medical Assistant program
• AAMA certification (CMA or RMA) and BLS certification
• At least 2 years of experience in a healthcare setting
• Strong organizational, communication, and documentation skills
• Ability to work across multiple sites and collaborate across departments
• Comfort working with sensitive patient populations with empathy and discretion