Development Operations & Event Systems Manager

Description

ABOUT THE COMPANY

Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals.

Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support.

Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other. 

Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation.

Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy.

JOB DESCRIPTION

Position Title: Development Operations & Event Systems Manager

Employment Classification: Full-time; Hourly; Non-Exempt

Shift: Monday- Friday, 8:30 am-5:00 pm with occasional weekends and nights for events

Reports to: Director of Development Operations

Department: Development 

Position Summary:

The Manager, Development Operations & Event Systems plays a key role in driving fundraising success by overseeing the systems, data, and event platforms that power revenue generation at Orangewood Foundation and Samueli Academy.

The Manager, Development Operations & Event Systems is responsible for the day-to-day execution of development operations while also leading the technical build and delivery of fundraising events. This position ensures that donor data is accurate, gifts are processed correctly, and event platforms- from registration to auctions—are executed seamlessly.

Requirements

Major Areas of Responsibility:

Development Operations

• Serve as the primary administrator for Raiser’s Edge NXT, managing donor records, gift tracking, pledges, and opportunities to ensure data accuracy and integrity.
• Process gifts, including complex and multi-part donations, and coordinate closely with Finance on invoicing and monthly reconciliation using Financial Edge.
• Create and maintain database structure (fields, attributes, codes) to support segmentation, campaigns, and reporting.
• Lead data imports and exports across platforms (Constant Contact, event platforms, peer-to-peer tools, Excel) to support fundraising efforts.
• Maintain data hygiene through ongoing audits and cleanup projects.
• Support donor and prospect research, list segmentation, and reporting to strengthen fundraising strategy and stewardship.

Event Systems & Execution

• Serve as the internal lead for all fundraising event platforms (e.g., Greater Giving or similar systems), managing full lifecycle setup and execution.
• Build and manage event registration sites, peer-to-peer fundraising pages, auctions, sponsorship packages, and bidder experiences.
• Oversee item procurement tracking, package setup, and auction configuration within event systems.
• Manage payment processing, revenue tracking, and reconciliation for all fundraising events.
• Ensure accurate integration and data flow between event platforms and Raiser’s Edge, including attendee data, gifts, and fundraising activity.
• Troubleshoot system issues and provide real-time support during events (registration, bidding, checkout, etc.).
• Train staff and volunteers on event technology and processes to ensure smooth execution.
• Support run-of-show execution with a focus on revenue-driving components (auctions, paddle raises, donor moments).
• Oversee event check-in and check-out processes, ensuring an efficient and positive guest experience.
• Assist with pre-event setup and post-event reconciliation, reporting, and data cleanup.
• Additional duties as assigned by direct supervisor.

Knowledge, Skill, and Experience Requirements:

• 3-5+ years in development operations, fundraising, or event management.
• Experience with Raiser’s Edge/NXT preferred.
• Experience with event fundraising platforms (Greater Giving, GiveSmart, Causevox, etc.)
• Strong Excel and data management skills.
• Highly detail-oriented with ability to manage multiple priorities.
• Strong communication and problem-solving skills.
• Maintain discretion and professionalism when working with confidential donor and organizational information.
• Willingness to work occasional evenings and weekends for events or deadlines.
• Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
• Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. 
• A Plum.io assessment is a required part of the application process, and your application will not be considered complete until the assessment is submitted. Visit this link to learn more: https://www.plum.io/about 

Essential Qualities:

• Understanding of and passion for the Foundation’s mission, vision, and values.
• Enjoys working directly with youth, volunteers, community partners, etc.
• Passion for and enjoys working directly with TAY population.

Working Environment/Physical Requirements:

• Position may require use of personal vehicle. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.). 
• Modification to work schedule may be made based on needs of the Foundation.

EMPLOYEE BENEFITS

Benefits:

• Medical – Blue Shield HMO & PPO + HRA 
• Delta Dental 
• Vision (EyeMed Network) 
• FSA – Healthcare & Dependent Care
• Mental Health through Headspace (virtual & in person therapy included) 
• EAP – through Umum & Headspace 
• Life/Disability/Accident/Critical Illness 
• Pet Insurance 
• 403b with company match 
• Cell Phone Stipend

Time-off Benefits:

• 5 Sick Days per year 
• Up to 3 Floating Holidays per year 
• Year one - 15 Days of PTO accrued at 5 hours per pay period 
• 13 Company Paid Holidays 

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.