Question
5-10

Lead HVAC Installation and Service Technician

4/10/2026

The Lead HVAC Technician is responsible for installing, diagnosing, and repairing residential and light commercial HVAC systems. They will also mentor junior technicians and ensure all work meets safety and quality standards.

Salary

40 - 50 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Solar & Storage | Electrical | Heating & Air Conditioning | Roofing :: Started in 2017 and consistently ranked on the "Inc. 5000: Fastest Growing Companies" list. Empower serves thousands of customers ever year and is dedicated to delivering the highest quality care for all your home services needs. By taking a whole home approach, we ensure your systems work together cohesively — saving you time, money, and stress.
About the Role

Description

Position Overview:


We are seeking a highly skilled Lead HVAC Technician with a strong foundation of HVAC knowledge and tenured, seasoned technician in field to join our team. The ideal candidate will hold current EPA and HVAC certifications, possess 5-7 years of experience, including at least 2 years as a lead technician. This role requires a comprehensive understanding of split residential HVAC systems, packaged unit residential systems, and potentially light commercial HVAC systems.


Key Responsibilities:


- Install new heating, ventilation, and air conditioning systems.


- Properly diagnose, inspect and perform repairs and replacements.


- Identify and size new residential HVAC systems.


- Perform routine preventative maintenance.


- Ensure compliance with all safety and regulatory standards.


- Provide exceptional customer service and maintain strong client relationships.


- Mentor and support junior technicians, fostering their development and growth.


- Keep accurate records of work performed and materials used.


- Collaborate with the management team to improve processes and service quality.


Qualifications:


- Current EPA certification.


- Current HVAC certifications.


- 5 to 7 years of experience in the HVAC field.


- Minimum of 2 years experience as a lead technician.


- Extensive knowledge of split residential HVAC systems and packaged unit residential systems.


- Light commercial HVAC experience is a plus.


- Strong diagnostic and troubleshooting skills.


- Ability to size and install new HVAC systems.


- Excellent communication and customer service skills.


- Able to handle demanding workload and physical labor.


- Proven leadership and team management abilities.


- Valid driver’s license and clean driving record.


- Must agree to background check and drug screen to be employed


- Fluent in English / Bilingual preferred


- Ability to work in challenging environments (hot sun, cold, wind, tight spaces, etc.)


- Capable of standing for long stretches of time and working at heights (on rooftops, climb ladders and stairs)


- Must be willing to travel


- Ability to establish and maintain cooperative working relationships with those contacted during work, including but not limited to peers and customers


- Current Driver’s license, and clean drivers abstract

Key Skills
HVAC installationHVAC repairSystem diagnosticsPreventative maintenanceSystem sizingLeadershipTeam managementCustomer serviceTroubleshootingMentoringSafety complianceTechnical documentation
Categories
TradesConstructionCustomer Service & Support
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