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Front Desk Receptionist

4/11/2026

The Front Desk Receptionist manages the full patient journey, including greeting patients, verifying insurance, and scheduling appointments. They are also responsible for processing payments, maintaining office cleanliness, and supporting back-office operations.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Clear Choice Dermatology is a dermatology practice that is solely physician owned and operated. We aim to provide the highest level of skin care for residents in Oregon and Washington. Clear Choice Dermatology providers diagnose and treat every disorder and lesion encountered on the skin. We love caring for people of every age, race, and gender. We treat each person like they are family and take this approach when making treatment plans. By employing pharmacologic, surgical, and holistic techniques, we seek to free patients of pain, stress, and anxiety related to skin disorders. As board-certified dermatologists and dermatology trained physician assistants, we seek to provide the highest level of care for our patients in a kind and compassionate manner. We believe that the skin is the most vital system in the body and we focus on making patients feel great about their own skin. We would truly be honored to have you as our patient and look forward to meeting you in person.

About the Role

Description

Job Type

Full-time

Woodburn, OR

Description

Clear Choice Dermatology is seeking a warm, organized, and proactive Front Desk Receptionist to be the welcoming face of our Woodburn clinic. This role is essential in creating a positive first and last impression for our patients while ensuring smooth and professional day-to-day operations.

If you thrive in a fast-paced healthcare environment, enjoy helping people, and are passionate about providing outstanding service, we’d love to meet you!

What You’ll Do

As a Front Desk Receptionist, you'll manage the full patient journey — from warm greetings at check-in to scheduling follow-ups and processing payments at check-out. Key responsibilities include:

Check-In Responsibilities:

Greet patients and visitors with a friendly, professional attitude
Verify insurance information and ensure patient forms are complete
Enter and update patient demographics accurately in the system
Maintain office readiness and contribute to a clean, organized front desk area
Answer incoming calls and route messages with care and confidentiality

Check-Out Responsibilities:

Review provider notes and coordinate treatment plans and follow-ups
Schedule future appointments and enter patients into recall systems
Collect co-pays, balances, and process credit/refund transactions
Dispense skincare products and maintain accurate logs of purchases
Post daily charges and support back-office operations as needed

Requirements

What We’re Looking For

Qualifications & Skills:

High School Diploma or GED required
2+ years of experience in a medical front office or similar customer service role
Knowledge of EMR systems and insurance verification preferred
Excellent communication and multitasking abilities
Polished, professional appearance and a patient-first attitude
Ability to work independently, prioritize tasks, and handle confidential information
Proficiency in Microsoft Outlook, Word, and general computer systems
Typing speed of at least 60 WPM

Work Environment & Schedule

Full-time, onsite role in a professional medical office
Must arrive 15 minutes before scheduled clinic hours
Requires standing, sitting, bending, and lifting up to 40 lbs
Uniform required
HIPAA and OSHA compliance mandatory

Key Skills

Patient Check-inPatient Check-outInsurance VerificationSchedulingPayment ProcessingMedical Office AdministrationEMR SystemsCommunicationMultitaskingMicrosoft OutlookMicrosoft WordCustomer ServiceHIPAA ComplianceOSHA ComplianceData Entry