Question
Full-time Regular
2-5

Mortgage Department Sales Manager Full Time/Onsite

4/11/2026

The Mortgage Department Sales Manager is responsible for leading a high-performing team to drive sustainable mortgage growth and ensure operational compliance. They will actively cultivate referral relationships and serve as a visible ambassador for the credit union within the community.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
Kelly Community Federal Credit Union was chartered in February 1963, by a small group of employees at the Kelly-Springfield Tire Plant in Tyler, Texas. Each member of this group pooled a small amount of money with the vision of creating a place where all Kelly-Springfield employees could turn for savings and loans. Our given name was Kelly Tyler Federal Credit Union for over 43 years. In 2001, our board of directors decided to expand our charter into the community, and in 2006, we changed our name to Kelly Community Federal Credit Union. We believe our name reflects who we are right now, while paying homage to our legacy. We are committed to caring for people like family, helping them Save More, Earn More, and Do More financially.
About the Role

Position Summary for Mortgage Department Sales Manager, Full Time/Onsite: We're Growing our Team! Are you a Mortgage Sales leader who has an entrepreneurial mindset, leads others with clarity, and refuses to settle for average results? We're not looking for someone to simply manage a pipeline. We're looking for a Mortgage Department Sales Manager who builds winning teams, drives sustainable growth, and owns outcomes from start to finish! This role is for a leader who thrives on accountability, loves developing people and gains energy from producing measurable results.  

Compensation & Position Classification for Mortgage Department Sales Manager

$80,000 USD annual base salary plus Incentives; Exempt Full-Time, paid biweekly. 

Incentive: Quarterly incentive you'll earn 0.06% of the loan amount funded. Plus an added Annual incentive you'll earn 0.06% of the total dollar amount of mortgage loans funded for the year. Certain conditions apply. Varies on production results, and incentives are not capped!  

Employee Benefits 

  • Health, 3 plan options with BC/BS – one plan fully paid for employee
  • Dental, Vision, Short- and Long-term disability, Basic Life/AD&D, and Voluntary Life/AD&D
  • Supplemental Accident and Critical Illness Insurance
  • 401K with Employer Match – employee fully vested on Day One!  
  • Paid Leaves** include Vacation, Sick, Bereavement, Jury Duty, Volunteer (** Not eligible during initial 90 day hiring period) 
  • Plus 11 paid Holidays annually!

What You'll Do as the Mortgage Department Sales Manager

  • Lead and develop a high-performing mortgage team with clear expectations and measurable goals
  • Drive sustainable mortgage growth through strong established and new partnerships and business development in the community
  • Oversee mortgage operations, ensuring compliance, efficiency, and an exceptional member experience; good foundation of determining credit worthiness
  • Actively solicit outside business and cultivate referral relationships
  • Serve as a visible ambassador in the community to promote our mortgage services
  • Owning performance outcomes - production, pipeline health, profitability, and team development

What We're Looking for in a Mortgage Department Sales Manager

  • Proven leadership experience in mortgage lending, credit union’s loan policies, products, procedures, processing, and underwriting guidelines 
  • Strong understanding of mortgage law, regulations, and the secondary market; Mortgage loan processing functions including FHA, VA, and conventional lending 
  • A results-driven mindset with the confidence to hold yourself and others accountable
  • A leader who balances high performance with people-first leadership
  • Someone who builds strong teams, strong relationships, and measurable success

Required Experience  Two (2) to five (5) years of similar or related experience with two years of mortgage lending experience.  Supervisory experience preferred.  

Education   A college degree preferred but not required.  Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur.

Other Skills and Qualifications

  • Plus if applicant is bilingual (fluent proficiency Spanish and English)
  • Organized, detail-oriented, analytical, and problem solver.
  • Excellent oral and written communications.
  • Professional appearance and attitude.

Why the Mortgage Department Sales Manager Role Matters

The Mortgage Department Sales Manager is the individual who believes strong results and strong culture go hand in hand.  If you thrive in a sales-driven environment, value clarity and accountability, and desires to make a meaningful impact on members' homeownership dreams, empower others to take pride in their work, and live out the people helping people message credit unions are known for - we want you to apply today! 

Mortgage Department Sales Manager Location & Hours: Onsite in our Tyler, Texas, Grande Branch with occasional travel required. Weekly hours 45 +. Hours availability between 8 AM - 6 PM, Monday - Friday during usual business hours, and occasional before and/or after business hours meetings and events. Some weekends as business needs require. 


Kelly Community Federal Credit Union Application Process

 The following is our typical selection process and timeline. Please keep in mind, this timeline and process may vary from position to position.

  1. Initial Application Screening (within 2 business days of application)
  2. Phone Screening (within 2 business days of screening)
  3. Profile Assessments*** (within 3 business days of passed phone screening)
  4. 1st Interview (Approximately 3-5 business days or dependent on number of applicants; please refer to job posting for any scheduled dates)
  5. Follow-up interviews*** (within 2 business days. Dependent on position and number of applicants; not required in all processes)

***Varies by position’s skills requirements

Typical time to hire if the candidate passes all processes: 21 days to hire

Key Skills
Mortgage lendingSales managementTeam leadershipBusiness developmentMortgage operationsComplianceCredit analysisFHA lendingVA lendingConventional lendingNMLS registrationRelationship managementStrategic planningProblem solvingCommunicationAnalytical skills
Categories
Finance & AccountingManagement & LeadershipSales
Benefits
Health insuranceDental insuranceVision insuranceShort-term disabilityLong-term disabilityBasic life insuranceVoluntary life insuranceSupplemental accident insuranceCritical illness insurance401k with employer matchPaid vacationPaid sick leaveBereavement leaveJury duty leaveVolunteer leavePaid holidays
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