Customer Account Representative

4/12/2026

The Customer Account Representative will manage client relationships and serve as the primary point of contact for inquiries and requests. They are also responsible for coordinating with internal teams to ensure service delivery and monitoring account performance.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Catch Vibe Voice, we specialize in delivering impactful advertising solutions that connect brands with their audiences in meaningful ways. Our team is driven by creativity, precision, and a commitment to excellence. We pride ourselves on fostering a collaborative environment where innovation thrives and professionals can grow into industry leaders.

Job Description

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Los Angeles. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with efficiency and professionalism while supporting the overall success of account operations.

Responsibilities

Manage and maintain strong relationships with assigned client accounts
Serve as the primary point of contact for client inquiries and requests
Coordinate with internal teams to ensure timely delivery of services
Monitor account performance and provide regular updates to clients
Resolve issues promptly while maintaining a high level of client satisfaction
Maintain accurate records of client interactions and account activity

Qualifications

Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to work in a fast-paced, team-oriented environment
Problem-solving mindset with attention to detail
Professional demeanor and customer-focused approach
Adaptability and willingness to learn new systems and processes

Additional Information

Competitive salary
Growth opportunities within the company
Professional development and skill-building support
Collaborative and supportive work environment
Stable, full-time position

Key Skills

CommunicationInterpersonal skillsOrganizational skillsTime-managementProblem-solvingAttention to detailCustomer serviceAccount managementClient relationsTeamwork