Customer Service Assistant

4/12/2026

The Customer Service Assistant will provide professional support to clients via phone, email, and in-person interactions while maintaining accurate records. They will also collaborate with internal teams to ensure efficient service delivery and assist with administrative tasks.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Elevare Branding, we are committed to helping businesses grow through innovative branding strategies and impactful client engagement. Our team thrives on collaboration, creativity, and delivering measurable results. We foster a professional environment where individuals are encouraged to develop their skills, contribute ideas, and grow within a forward-thinking organization.

Job Description

We are seeking a Customer Service Assistant to support our client relations team and ensure a seamless experience for our partners and customers. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving. You will act as a key point of contact, helping maintain the high standards of service that define our brand.

Responsibilities

Provide professional and timely assistance to customers via phone, email, and in-person interactions
Address inquiries, resolve concerns, and ensure customer satisfaction at all stages
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to ensure efficient service delivery
Assist in processing orders, updates, and general administrative support tasks
Uphold company standards in communication and service quality

Qualifications

Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor and customer-focused mindset
Ability to work both independently and within a team
Basic proficiency with office software and communication tools
Strong attention to detail and problem-solving skills

Additional Information

Competitive salary package
Opportunities for professional growth and advancement
Supportive and collaborative work environment
Ongoing training and skill development
Stable, full-time position with consistent schedule

Key Skills

Customer serviceCommunicationProblem-solvingAttention to detailOrganizational skillsMultitaskingAdministrative supportOrder processingOffice softwareClient relations