Question
FULL_TIME
5-10

Credit Maint Sr Manager - C13 - WARSAW

4/12/2026

The Senior Manager will lead a team responsible for optimizing wholesale credit risk lending processes and ensuring adherence to credit policies. They will drive strategic solutions, manage cross-country operations, and partner with key stakeholders to ensure robust data quality and regulatory compliance.

Salary

241750 - 411650 PLN

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
About the Role

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, leadership, and credit risk management to Citi’s Institutional Credit Management team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Credit Risk Management Services (CRMS) is a first-line organization within Institutional Credit Management, dedicated to optimizing Wholesale Credit Risk Lending processes, including credit facility management, legal documentation, collateral, and risk reporting. This opening is within the CRMS Credit Risk Associates Team, which plays a pivotal role in supporting our Business and Risk partners throughout the credit approval process. The team is responsible for mandating Credit Policy adherence, ensuring robust data quality, and facilitating documentation control for diverse business lines and products across Western Europe and the U.S. As a Senior Manager, you will lead and develop a professional team, contributing significantly to the control standards and strategic objectives of the entire function.

What you’ll do

  • Drive results for the wider team by managing cross-country processes, identifying risks, opportunities, and suggesting strategic solutions.
  • Take ownership of critical tasks, initiatives, and projects, ensuring their successful completion.
  • Oversee and manage the team to ensure accuracy and completeness of all credit risk operations activities.
  • Review and implement guidelines and regulations, ensuring all requirements are met and remediating any identified gaps.
  • Liaise and work in close partnership with key stakeholders including Risk, Business, Legal, and Product teams.
  • Enhance productivity through the implementation of automations and workflow realignments.
  • Provide oversight and governance for outsourced service providers, ensuring compliance and performance standards.
  • Assess risk in business decisions, safeguarding Citi's reputation and assets by driving compliance with applicable laws and policies.

What we’ll need from you

We are seeking an experienced leader with a strong background in credit risk operations and people management:

  • 6-10 years of professional experience in Banking or another Financial Institution, with a minimum of 5 years in people management.
  • In-depth knowledge of Risk Operations, Credit Risk, Corporate Finance, or the Lending field.
  • Demonstrated ability to analyze risks and opportunities, make informed decisions, and propose strategic solutions.
  • Excellent written and verbal communication skills, with proven experience interacting effectively with senior partners at all organizational levels.
  • High proficiency in English (written and verbal).
  • Strong computer literacy, especially in Microsoft Excel, with excellent numerical skills and meticulous attention to detail.
  • Bachelor’s/University degree; a Master’s degree is preferred.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations, risk management, and regulatory compliance. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees
  • Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:
  • https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Services

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Job Family:

Credit Maintenance

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Time Type:

Full time

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Primary Location Full Time Salary Range:

zł241,750.00 - zł411,650.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Key Skills
Credit Risk ManagementPeople ManagementRisk OperationsCorporate FinanceLendingData QualityCredit PolicyStakeholder ManagementStrategic PlanningMicrosoft ExcelNumerical SkillsCommunication SkillsRegulatory ComplianceProcess AutomationDocumentation Control
Categories
Finance & AccountingManagement & LeadershipData & Analytics
Benefits
Defined Contribution Pension PlanPrivate Medical Care PackageLife Insurance ProgramEmployee Assistance ProgramPaid Parental LeaveSport CardHolidays AllowanceVolunteering Day OffCafeteria Flex BenefitAnnual Discretionary Incentive Award
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