Question
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Drive Thru Lumber Yard Customer Service

4/13/2026

The Yard Customer Service Representative will assist customers with orders, load materials, and operate yard equipment in a fast-paced environment. They are also responsible for maintaining a clean, safe, and organized yard while processing returns and incoming shipments.

Salary

17 - 20 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Dedication, determination, drive and good old-fashioned hard work have been the mainstay for Koopman Lumber & Hardware. Established in 1939 by the late Peter Koopman, it’s still owned and operated by the Koopman family today, with six store locations across Massachusetts, located in Whitinsville, Uxbridge, North Grafton, Sharon, Milford, Hudson, and Andover.
About the Role

Description

 

Yard Customer Service Representative (Drive-Thru Lumber Yard)
Schedule: Full-Time | Some Saturdays Required (7AM-12)
Pay: $17–$20 per hour (based on experience)


About the Role
Koopman Lumber is hiring a Yard Customer Service Representative to support our drive-thru lumber yard. This is a hands-on, fast-paced role where you’ll assist customers, pull orders, and help keep the yard running safely and efficiently.


What You’ll Do
• Greet customers and assist them with orders in the yard
• Pull, stage, and load materials accurately and safely
• Operate forklifts and yard equipment (training provided)
• Load customer vehicles and delivery trucks
• Receive and put away incoming materials
• Process returns and ensure materials are handled correctly
• Maintain a clean, organized, and safe work environment
• Provide excellent customer service both in person and over the phone

 

Why Koopman Lumber
Family-owned since 1939 with steady work, hands-on training, and opportunities to grow.
Best-in-class customer service is the number one objective.


How to Apply
Apply here or at: https://koopmanlumber.com/contact/careers/

Or email: BDoylePita@koopmanlumber.com

Koopman Lumber is an Equal Opportunity Employer.

Requirements

 

What You Bring
• Strong customer service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Attention to detail and ability to follow instructions
• Basic math skills and ability to read orders
• Strong work ethic and reliability


Preferred Qualifications
• Experience in a lumber yard, warehouse, or building materials environment
• Forklift experience (or willingness to become certified)


Requirements
• Must be at least 18 years old
• Valid driver’s license required


Physical Requirements
• Ability to lift up to 75 lbs regularly (heavier with assistance)
• Comfortable working outdoors in all weather conditions
• Ability to stand, lift, bend, and stay active throughout the day

Key Skills
Customer serviceCommunication skillsForklift operationOrder fulfillmentMaterial handlingInventory managementBasic mathSafety complianceTeamworkAttention to detail
Categories
RetailCustomer Service & SupportLogisticsConstructionTrades
Benefits
Hands-on trainingCareer growth opportunities
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