Clinic Based Counselor

Description

Heritage Health is seeking a full-time (1.0 FTE) Counselor to join our team in Coeur d’Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.

Why You Should Join our Dynamic Healthcare Team:

• Passionate Purpose: We're committed to enhancing lives, every day.
• Unmatched Support: We are committed to a fun and supportive team environment.
• Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
• Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
• Exceptional Rewards: Competitive pay, and benefits

Benefits:

• Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees.
• Life Insurance: Employer-paid for 1x annual salary up to $200k (optional coverage available for additional cost).
• Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
• Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
• Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
• Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.

The Counselor serves as a key member of a multidisciplinary team, delivering mental health services to both insured and uninsured clients. This role is responsible for providing direct counseling and therapeutic support to clients of Heritage Health, while ensuring accurate and timely documentation in accordance with organizational and regulatory standards.

Requirements

• Master’s degree in human service field with post graduate experiences and clinical endorsement.
• LCSW, LPC, LCPC, LMFT, LAMFT or LMSW
• Working knowledge of administrative procedures of a Federally funded community health center
• Computer skill necessary to maintain client charts and communication within the organization
• Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check.

Essential Duties and Responsibilities:

• Deliver direct therapeutic services to clients in accordance with established treatment plans.
• Maintain accurate and up-to-date counseling records; conduct regular audits to ensure compliance and quality.
• Participate in staff meetings, provider meetings, and other relevant gatherings as required.
• Ensure documentation meets all applicable state and federal regulatory standards.
• Conduct comprehensive assessments and provide accurate clinical diagnoses.
• Complete service notes within 48 hours of client contact.
• Apply evidence-based therapeutic models and best practices in clinical work.
• Demonstrate strong role-modeling, organizational, communication, and client service skills.
• Attend and actively engage in off-site meetings, trainings, and professional development seminars as needed.
• Maintain regular and reliable attendance, which is a critical requirement of the position.
• Perform additional job-related duties as assigned to support organizational needs.

Key Success Factors:

• Strong understanding of industry standards, licensure requirements, and regulatory guidelines.
• Actively engage in reciprocal feedback processes with both clients and colleagues to support continuous improvement.
• Consistently uphold the ethical standards of the relevant licensed discipline.
• Proficient in Microsoft Word, Excel, and Outlook; demonstrates solid computer literacy.
• Demonstrated ability to quickly establish and sustain rapport with diverse client and provider populations, collaborative and team oriented.
• Exceptional interpersonal skills; exhibits professionalism, maturity, and tact. Champions values-driven teamwork and a collaborative leadership approach.

Job Overview:

Working Conditions: Work is normally performed in a typical interior/office work environment in an office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• May lift to 15 pounds at times.
• Must be able to simultaneously manage several objectives and assign priorities.
• Deal with a wide variety of variables in situations where only limited standardization exists.
• Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues.
• Ability to work overtime as needed, maintain alertness and meet the controlled substance policy.
• Manage complex analysis and use deductive reasoning.
• Good judgement and sound decision making and conflict management skills to inspire confidence from the client.

Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.