ERSEA/Family Services Coordinator

Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community.

JOB DESCRIPTION: ERSEA/FAMILY SERVICES COORDINATOR

POSITION/JOB TITLE: ERSEA/Family Services Coordinator

STATUS: Full Time/Exempt[PG1]

REPORTS TO: EXECUTIVE DIRECTOR/HS PROGRAM DIRECTOR

SALARY RANGE: $66,965

SUPERVISES: Not Applicable

JOB SUMMARY:

The ERSEA/Family Services Coordinator (ERSEA/FSC) is responsible for the coordination, implementation, and monitoring of all family and ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) services components to, including individualized family partnership services through case management; family engagement activities, including Parent Committees and Policy Council; implementation of the parenting curriculum; development of community partnerships to support family needs; determining, validating, and documenting eligibility; maintaining full enrollment; and ensuring consistent attendance.

The ERSEA/FSC ensures compliance with all federal, state, and local regulations, including the Head start Program Performance Standards, the Head Start Act, the NYC Department of Health, and NYC Department of Education regulations, as well as all BSECDC policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collaborate with the Education Site Managers (ESMs) and HS Management Team to develop the policies, procedures, and written plans for ERSEA and family services;
• Monitor compliance with work plans, Head Start Program Performance Standards, and other regulations; develop an ongoing monitoring plan for continuous improvement and evaluation;
• Provide leadership and support to the ESMs and Family Assistants to ensure all ERSEA and family services activities meet the related requirements and result in high-quality services for families;
• Support the intake and family assessment procedures to identify family strengths and needs related to family engagement outcomes as described in the Head Start Parent, Family, and Community Engagement Framework, including family well-being, parent-child relationships, families as lifelong educators, families as learners, family engagement in transition, family connections to peers and the local community, and families as advocates and leaders;
• Develop and implement a system for monitoring family goals and outcomes data for completion and quality and use the results to develop plans in response to support progress towards program goals and families’ progress towards self-sufficiency;
• Assist ESMs and FAs in understanding and interpreting family goals and outcomes data and establishing appropriate individual family and center- and program-level goals;
• Support Family Assistants, such as through providing resources and establishing community partnerships, as they assist families in achieving individualized family outcomes;
• Develop an annual Parent Engagement Plan that includes timelines for all parent engagement activities, including center- and program-level events; Parent Committee and Policy Council meetings; parent training; and implementation of the parenting curriculum;
• Provide leadership and oversight for the implementation of the Parent Engagement Plan and the parenting curriculum; identify resources that may be needed to support implementation;
• Guide the family engagement approach and support Family Assistants in recognizing parents as their children’s primary teachers and nurturers to implement intentional strategies to engage parents, including specific strategies for father engagement;
• Collaborate with the Education Director and ESMs to coordinate parent involvement in education services (e.g., parent-teacher conferences; home visits; home-school engagement);
• Annually, review the Community Assessment or Community Assessment Update and, in consultation with staff, parents, and other stakeholders, develop recommendations for revisions to the Selection Criteria, if applicable, to ensure children with the greatest need receive priority for enrollment;
• Develop and implement the annual Recruitment Plan;
• Develop and maintain a waiting list that ranks children according to the highest need;
• Support ESMs and the Family Assistants with the processing of enrollment applications and maintenance of the waiting list, as needed;
• Monitor ERSEA data a minimum of weekly and develop plans in response to identified needs;
• In coordination with the ESMs, maintain funded enrollment and fill any enrollment opportunity within 30 days;
• In coordination with the ESMs and Family Assistants, promote consistent attendance;
• Monitor attendance data across the program a minimum of monthly and develop plans in response to identified needs;
• Analyze ERSEA and family services data to inform decision-making for service area plans, community partnerships, and training and professional development for Family Assistants, ESMs, and other staff, if needed;
• Provide ERSEA and family services status reports to the Management Team, Executive Director, Board, and Policy Council;
• Serve as the primary liaison to the Policy Council; collaborate with the Executive Director to plan and conduct Policy Council meetings;
• Establish agreements with community partners to support recruitment and/or provide services to meet families’ needs; monitor agreements and update/revise as needed;
• Work cooperatively with other service area directors and/or coordinators to ensure integrated; comprehensive services are provided to all children and families;
• Act as the ERSEA and family services point of contact and represent BSECDC at meetings and local community events;
• Use technology and data management systems to ensure efficiency, reliability, and accuracy in data analysis and reporting;
• Participate in all Management Team Meetings and, if requested, external meetings at the Administration for Children and Families office and NYC Department of Education/UPK Division;
• Participate in the recruitment and hiring of new staff, as requested, including scheduling and participating in interviews;
• Participate in professional development opportunities, including training, workshops, and conferences;
• Display professionalism, mutual respect, and integrity towards other BSECDC staff members, families, and visitors at all times;
• Ensure complete, accurate, and timely completion of all required record-keeping, data collection, and analysis, documentation, and paperwork, including child/family files and reports to the Director, the Administration for Children’s Services, the NYC Department of Education, and other parties as requested;
• In collaboration with the Management Team, use information from ongoing monitoring and the annual self-assessment to identify program needs and develop and implement plans for program improvement;
• Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center.
• Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC.
• Assist with federal, state, and local reporting requirements;
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS/EXPERIENCE:

• Bachelor’s Degree in social work, human services, family services, counseling, or a related field.
• Experience working with children and families in a social service capacity.

COMPETENCIES

• Excellent communication, verbal, reading, and writing skills, and cultural competency
• Ability to communicate effectively with parents, staff, and colleagues
• Ability to display through interactions with families, staff, and colleagues universal values of tolerance, mutual respect, and compassion
• Strong computer skills with expertise in Windows-based programs, such as the Microsoft Office Suite

PHYSICAL REQUIREMENTS :

Must maintain on files an updated medical report with complete immunizations. The medical report must ascertain that the individual is physically fit to work with young children and participates fully in any physical activities required by the program curriculum and the position.