Full Time
2-5
Sales & Marketing Representative
4/13/2026
The Sales and Marketing Representative is responsible for promoting and selling restoration services within an assigned territory to meet or exceed sales quotas. They will cultivate customer relationships, conduct daily marketing contacts, and manage the full sales cycle from prospecting to closing.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
About The Company
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
About the Role
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 10 out of 2000+ teams across the country. With 40+ territories across Michigan, Indiana, Illinois and Florida, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, Boynton Beach and South Miami. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love working with people and educating them?
Then don’t miss your chance to join our team as a Sales and Marketing Representative. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
SERVPRO is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description
Promote and sell services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.
Then don’t miss your chance to join our team as a Sales and Marketing Representative. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
SERVPRO is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description
Promote and sell services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.
Responsibilities
- Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
- Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
- Conduct objective-to-objective daily marketing contacts
- Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
- Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
- Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
- Monitor and follow up on all assigned jobs, ensuring customer needs are met
- Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
- Increase sales territory revenue by consistently achieving sales territory goals
Qualifications
- 2+ years of progressively responsible business-to-business sales experience
- Experience with sales and marketing within the service sector
- Superb sales, customer service, administrative, verbal, and written communication skills
- Strong business and financial background and process-and-results-driven attitude
- Working knowledge of current business software technologies is required
- Bachelor’s degree in marketing or business or equivalent experience
- Ability to successfully complete a background check subject to applicable law
Benefits Offered
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
- Customer Service Recognition Program
Key Skills
Business-to-business salesMarketingCustomer relationship managementCommunication skillsSales cycle executionLead generationPublic speakingFinancial backgroundBusiness softwareProblem solvingTime managementInterpersonal skillsStrategic planningCustomer serviceAdministrative skills
Categories
SalesMarketingCustomer Service & SupportAdministrative
Benefits
MedicalVisionDental401k MatchingCompany Paid Life InsurancePaid Time OffPaid HolidaysPaid Career TrainingCertification OpportunitiesEmployee Referral ProgramCustomer Service Recognition Program
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