Question
Full-time
0-2

Associate/ Sr. Associate Ops

4/13/2026

The associate is responsible for capturing Bill of Lading details into the system while adhering to process manuals and company policies. They must also meet defined KPIs and maintain high accuracy in their work.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

No

About The Company
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
About the Role

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

 Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

1. Capture the details of the Bill of Lading in the system
2. Should follow the instructions as mentioned in the Process Manual
3. Self-learning skills
4. Deliver the goals and targets as per defined KPI’s
5. Follow the company policies and procedures under the guidelines aligned by supervisor and manager

6. Excellent Communication skills.

Qualifications

Graduate Fresher - Non Technical

Additional Information

1. Should have a minimum typing speed of 25 wpm with 90% accuracy
2. Basic computer Knowledge required
3. Ability of self-learning on live job
4. Eye for Detail
Note : - Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure. Might be Rotation shifts or continuous month on month night shift or might be discontinuous night shift.

Key Skills
Data EntryTypingAttention To DetailCommunication SkillsComputer LiteracySelf-learningProcess Adherence
Categories
LogisticsAdministrativeCustomer Service & Support
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