Supervisor

4/13/2026

The supervisor will maximize store turnover by driving sales targets and managing team performance on the shop floor. They are also responsible for overseeing seasonal stock merchandising and ensuring exceptional customer service standards are maintained.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.

About the Role

Company Description

FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.

Due to the opening of our new store in June 2025, we are looking for Supervisors to join the team in our new Frasers store in Derry/Londonderry.

Job Description

Your Role:

Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Manage and motivate the performance of the team to ensure sales targets are met and exceeded
Be a strong presence on the shop floor to drive sales both personally and through the team
Ensure exceptional customer service is delivered at all times
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Manage the presentation and merchandising of seasonal stock in line with Head Office directives
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Drive and deliver KPI's
Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Your Profile:

Previous retail experience within the premium sector is preferred
You will be an exceptional people manager, with strong leadership and motivational skills
Excellent communication, planning and organisational skills
Excellent analytical skills, the ability to interpret financial and sales data
A high level of brand awareness and product knowledge
An awareness of the local area
Personal qualities
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Trend aware, fashion conscious and well presented at all times

Additional Information

The Rewards:

Base salary £30,222 per annum
Weekly/Monthly & Quarterly Commercial Bonuses
We offer a wide range of Development Courses with National Qualifications
40% Uniform discount
Cycle to work scheme
Long service awards
Excellent career development oppertunities

Key Skills

Sales managementTeam leadershipCustomer serviceMerchandisingKPI managementFinancial data analysisBrand awarenessProduct knowledgeCommunicationPlanningOrganizational skillsTrend awareness