Question
Regular Full-Time
0-2

Cleaning Specialist (Full-Time)

4/14/2026

The cleaning specialist performs janitorial duties to maintain a clean and welcoming environment for museum guests. This includes cleaning facilities, managing trash, and assisting with the setup and takedown of museum events.

Working Hours

38 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
The Strong is a highly interactive, collections-based educational institution devoted to the study and exploration of play. The Strong is home to the International Center for the History of Electronic Games, the National Toy Hall of Fame, the World Video Game Hall of Fame, the Brian Sutton-Smith Library and Archives of Play, the Woodbury School, and the American Journal of Play. Independent and not-for-profit, The Strong is situated in Rochester, New York, where it houses the world’s most comprehensive collection of historical materials related to play. These enable a multifaceted array of research, exhibition, and other interpretive activities that serve a diverse audience of adults, families, children, students, teachers, scholars, collectors, and others around the globe.
About the Role
The Strong welcomes hundreds, and sometimes thousands, of guests each day as one of the most popular attractions in upstate New York. The cleaning specialist is responsible for various janitorial duties to help maintain an attractive, clean, and welcoming environment for our guests. This role participates in general cleaning and maintenance, the set-up and take-down of museum events, and in producing a positive image of the museum. This position requires a strong work ethic and attention to detail.

Essential Duties: 

  • Upholding to the museum’s philosophy of outstanding guest service, maintain an appropriate relationship with museum staff and guests while fostering a positive image of the museum.
  • Successfully perform assigned duties using job cards and accurately complete related documentation.
  • Maintain cleanliness of museum according to museum standards, including, but not limited to: vacuuming assigned areas; cleaning furniture, walls, carpets, baseboards, glass, plexi, and handrails throughout the museum; collecting and disposing of all trash; cleaning and supplying restrooms; and mopping and waxing floors.
  • Respond to radio calls for various cleaning requests.
  • Follow operating procedures to uphold safety and health requirements. 
  • Assist in the setup and takedown of food and beverage service, facility rentals, museum events, and public programs activities, including the setup, arrangement, or movement of chairs and tables.

Qualifications:

  • High school diploma, GED, or CDOS
  • Experience in a janitorial, housekeeping, custodial, customer service, or related position
  • Must be dependable, possess a strong work ethic, and be willing to learn
  • Ability to positively interact with museum guests and team members
  • Ability to walk three (3) flights of stairs, bend, stoop, kneel, and crouch
  • Ability to lift, move, carry, push or pull weight up to 40 pounds
  • Ability to communicate both orally and in writing, understand and follow standard operating procedures and to exercise sound judgment in decision-making


Must be certified by a physician as medically capable of performing the duties prescribed for this position. Must consent to and pass a drug screen, physical examination, and background check as conditions of employment.


Tuesdays through Saturdays 6:30 a.m. - 2:30 p.m.
37.5 hours per week
Key Skills
JanitorialHousekeepingCustodialCustomer ServiceCleaningMaintenanceEvent SetupFloor CareWaste DisposalSafety ComplianceCommunicationAttention To DetailPhysical Stamina
Categories
HospitalityAdministrativeCustomer Service & Support
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