Server

Description

Provide food and beverage service to club members and guests.

Requirements

Reports to:  Restaurant Manager/Manager on Duty  

Supervises: No supervisory duties included in this position

Classification:  Non-Exempt

Experience: Two years of comparable wait service experience preferred.

Job Knowledge, Core Competencies and Expectations 

• Greet and acknowledge members and guests.
• Ability to learn and be able to work on Point of Sale system.
• Is knowledgeable about the menu, special buffets and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of all order on arrival menu items, preparation methods, ingredients, garnishes and wine list.
• Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
• Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties for A La Carte Dining 

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Works on Point of Sale system.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food menus and wine list(s); answers questions.
• Takes cocktail orders, presents menus , suggests menu items and answers questions.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs kitchen about any special cooking instructions and/or allergies.
• Procures items from each station (i.e. soup, salads, etc) as necessary.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water, butter and any other items as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices and/or other charges on all chits.
• Keeps dining room and bus station areas clean.
• Clears and cleans tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned.
• Attends pre-meal/shift meetings.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned.

Job Tasks/Duties for Banquet Service

• Performs related banquet set-up tasks.
• Provides immediate attention to all members and guests upon seating them.
• Takes beverage orders and serves food in specified station.
• Pours and refills wine, coffee, water and other beverages served with and after      the meal.
• Clears soiled dishes as needed.
• Cleans all assigned work areas in kitchen and banquet areas.
• Advises  supervisor of any member or guest complaints as soon as they occur.
• Assists in closing functions such as removing linen, bussing glasses, dishes, silverware, etc., and re-setting the room for next function.
• Attends staff meetings including pre-service sessions.
• Consistently follows all food safety-related requirements.
• Completes other appropriate assignments made by the event supervisor.

Job Tasks/Duties for Pool service

• Take food and drink orders on pool deck
• Maintain cleanliness of pool area
• Assist Cabana Bartender
• Assist with pool operations

Licenses and Special Requirements

• Food safety certification.
• Of legal age to serve alcoholic beverages.
• Alcoholic beverage certification.
• Sexual Harassment Prevention training.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
  and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Perks:

• Higher hourly pay than typical restaurants

• Automatic gratuity in restaurant

• Free golf and food

• Flexible schedule

• Opportunity to work in many areas; Clubhouse, Pool, Events, Weddings, Golf outings

• Great atmosphere, earlier nights than typical restaurants

• Great people, many people stay year round or help during breaks from school

• Opportunity for overtime, time-and-a-half pay

• Employee discount

• Food provided

Food Handler and Basset Certifications required within 2 weeks of hire date (SCCC will reimburse this)