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Experience Veterinary Client Service Coordinator

4/15/2026

The coordinator will serve as the primary point of contact for clients, managing appointments, high call volumes, and administrative records. They are also responsible for maintaining a clean, welcoming lobby environment and assisting with client communication regarding pet treatments.

Working Hours

40 hours/week

Company Size

2-10 employees

Language

English

Visa Sponsorship

About The Company

We are a full service veterinary hospital offering profoundly personalized pet care. Our doctors and veterinary nurses will be able to offer you expertise for everything your pet needs, including wellness and preventive care, surgery (routine and advanced), dental cleanings and oral surgery, X-rays, ultrasound, daytime emergency service, house calls and exotic pet care. Our Doctor is Fear Free Certified to minimize stress during your visit (and your pet's as well). We are an AAHA Accredited animal hospital which means we have passed over 1,000 qualifications to be in the top 12% of animal hospitals in North America. Come and see us to learn more about the wonderful engagement you and your pets will have at Urban Veterinary Associates.

About the Role

Description

Love Pets? Thrive in Fast-Paced Environments? This Job Is for You.

Experience Veterinary Client Service Coordinator
35 N Cass Ave Westmont, IL 60559 | Full-Time

Why You’ll Love This Role

Be the face of our hospital and the reason clients keep coming back. If you’re upbeat, organized, and love a busy day that flies by—this is your spot.

What You’ll Do

Welcome clients + pets with energy and professionalism
Handle high call volume, emails, and texts
Schedule appointments + manage accurate records
Communicate clearly about pet care, vaccines, and treatments
Process payments and keep things running smoothly
Keep the lobby clean, organized, and inviting

What You Bring

2+ years client service experience (vet experience = big plus)
Strong multitasking skills + attention to detail
A friendly, bubbly personality
Ability to stay calm and efficient in a fast-paced environment

The Reality

On your feet, moving, multitasking most of the day
Lifting up to 30 lbs regularly (50 lbs occasionally)
Working around animals, noise, and a busy clinic atmosphere

Why Join Us?

Privately owned, growing hospital (your ideas matter!)
Supportive team + positive culture
Make a real impact on pets and their people

Apply Now

If you’re ready for a role that’s fast, meaningful, and never boring—we want to meet you.

Key Skills

Client serviceMultitaskingCommunicationAppointment schedulingRecord managementPayment processingAttention to detailProfessionalismVeterinary care knowledge