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Part-time Patient Service Representative

4/15/2026

The Patient Service Representative is responsible for greeting patients, managing check-in and check-out processes, and scheduling appointments. They also provide administrative support and assist with medical assistant duties as needed.

Working Hours

23 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

History Dr. Lowell Scott Weil, Sr. began the practice of podiatric medicine and surgery in 1965 in Des Plaines, Illinois. Since then, the practice has grown to more than 50 physicians providing foot and ankle services at 33 locations. With the addition of each physician, the scope of services has expanded as well as the number of patients receiving care at our facilities. Recognized as an international leader in podiatric medicine and surgery, the doctors at Weil Foot & Ankle have provided care and treatment to more than 1,000,000 patients since 1965. In 2023, Weil Foot & Ankle merged with Balance Health to form the largest podiatry owned practice in the country. Balance Health is owned by podiatrists, controlled by podiatrists , and run by podiatrists for the benefit of podiatrists, their patients and their communities. Balance Health has nearly 1000 employees to serve patients, using the most advanced technologies to provide the most advanced care. Weil Foot & Ankle merged with Balance Health www.BalanceHealth.com in 2023 is dedicated to using the latest research and most advanced technology to deliver exceptional foot and ankle care to people throughout the United States with nearly 250 podiatrists in ten states and growing. Our podiatric services — whether preventive care or corrective surgery — have earned Weil Foot & Ankle international recognition and steady growth for over 6 decades. We provide comprehensive services for the foot and ankle including (but not limited to): - Reconstructive surgery - Trauma care - amputation prevention - Advanced wound care - Sports medicine - Physical therapy - Pediatric foot disorders - Stem cell therapy - Non-operative orthopedic - In-office extremity MRI

About the Role

Description

For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

POSITION SUMMARY

We are looking for a Part- Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

DUTIES AND RESPONSIBILITIES

Greet and welcome patients in a professional and friendly manner
Check in patients and address any individual needs or concerns
Verify and collect insurance information, co-pays, deductibles, and outstanding balances
Support administrative tasks and maintain accurate patient records
Cross-trained to assist with medical assistant duties as needed
Perform additional tasks and responsibilities as assigned

Requirements

QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS

High school diploma or GED required
Minimum of 2 years in a healthcare position preferred
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment

SCHEDULING:

Monday: 8:00 AM – 1:00 PM

Tuesday: 8:00 AM – 1:00 PM

Wednesday: 8:00 AM – 5:00 PM or 12:00 PM – 7:30 PM

Up to one Saturday per month: 8:00 AM – 12:30 PM

PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS:

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
Specific vision abilities required by this job include close vision, distance vision and depth perception
Must be able to lift/carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS:

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision about the accommodation request or how to make the accommodation.

Key Skills

Patient greetingAppointment schedulingInsurance verificationCo-pay collectionAdministrative supportMedical assistant dutiesPatient record maintenanceCommunication skillsComputer literacyOffice equipment operation