Apparel Team Member - The Warehouse, Masterton

4/15/2026

The role involves assisting customers with inquiries and providing exceptional service within the apparel department. Additionally, you will be responsible for maintaining visual appeal through attractive displays and ensuring merchandise is effectively stocked.

Working Hours

38 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help' with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online", offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.

About the Role

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

Hours of work are:

Sunday - Monday 2:00pm - 9:00pm
Thursday 10:00am - 3:00pm
Friday - Saturday 9:00am-5:30pm

Our Apparel department is seeking an enthusiastic individual with a passion for fashion and a commitment to exceptional customer service to join our team! In this role, you will assist customers with their queries, ensure the department maintains visual appeal by creating attractive displays, and arrange merchandise effectively.

Leveraging your knowledge of the department’s layout, you will ensure that any gaps are promptly filled with the appropriate products.

Qualifications

He kōrero mōu ake - About you

Experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it’s not a requirement. Ideally you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting

Additional Information

Tā mātou tāpaetanga – What we offer

Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!

Contract Type: Permanent

Key Skills

Customer serviceVisual merchandisingCommunication skillsStock managementRetail operationsProduct display