Question
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Assistant Branch Manager

4/15/2026

The Assistant Branch Manager supports the Branch Manager by overseeing daily branch operations, including teller duties, vault management, and account opening. They are responsible for fostering a customer-focused sales culture and training staff on bank policies and procedures.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Local Decisions- People You Know- Service You Deserve Legacy National Bank is a locally-owned Northwest Arkansas bank with six locations in Washington and Benton Counties. Legacy focuses on building communities by serving the needs of families and businesses by providing advice-based financial solutions. We provide regionally and nationally competitive banking products, while maintaining a personal relationship with our customers to meet their individual needs. Legacy National Bank will always deliver unmatched service and provide leading edge technology to assist its customers in order to maintain its true commitment to community banking. Member FDIC. Equal Housing Lender.
About the Role

Description

Position Summary:

This position is responsible for branch duties including, but not limited to, teller, assist in reconciling errors or discrepancies, opening deposit accounts, cross-selling other bank products, handling customer inquiries and issues. This position functions relatively independently with general supervision by the Branch Manager


Major Duties and Accountabilities: 

  • Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
  • This person is the leader in instilling and maintaining a strong, customer-focused, and sales-oriented culture in their branch location and is knowledgeable about all bank products with emphasis on DDA, consumer online banking, and mobile banking products/services. 
  • Works/balances a teller drawer.
  • Anticipates demand and ordering cash for branch.
  • Completes day-to-day processes and procedures for: Vault, ATM, Coin Machine, Recycler and Debit Card Machine.
  • Trains new employees on the policies and procedures of the teller function.
  • Opens DDA and other deposit accounts for bank customers when necessary.
  • Responsible for maintaining proper retention procedures of all teller documents/logs.
  • Assists in making sure branch is prepared for quarterly audits by knowing procedures and making sure they are being followed.
  • Assumes the duties of the Branch Manager in their absence.
  • Assists Branch Manager in monthly audits of location.
  • Any other duty as assigned.  


Requirements

Required:

  • 18 years of age.
  • High school diploma or GED equivalent.
  • 1 year banking experience.

Preferred:

  • Bachelors degree in Finance, Accounting or related field.  
  • 2 years banking experience.
  • 4 years cash handling experience.  
Key Skills
Customer ServiceCash HandlingSalesBanking OperationsVault ManagementAccount OpeningFinancial ReconciliationTeam LeadershipStaff TrainingATM MaintenanceRegulatory ComplianceAudit PreparationOnline BankingMobile Banking
Categories
Finance & AccountingManagement & LeadershipCustomer Service & SupportRetail
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