Assistant Branch Manager
4/15/2026
The Assistant Branch Manager supports the Branch Manager by overseeing daily branch operations, including teller duties, vault management, and account opening. They are responsible for fostering a customer-focused sales culture and training staff on bank policies and procedures.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
Position Summary:
This position is responsible for branch duties including, but not limited to, teller, assist in reconciling errors or discrepancies, opening deposit accounts, cross-selling other bank products, handling customer inquiries and issues. This position functions relatively independently with general supervision by the Branch Manager
Major Duties and Accountabilities:
- Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
- This person is the leader in instilling and maintaining a strong, customer-focused, and sales-oriented culture in their branch location and is knowledgeable about all bank products with emphasis on DDA, consumer online banking, and mobile banking products/services.
- Works/balances a teller drawer.
- Anticipates demand and ordering cash for branch.
- Completes day-to-day processes and procedures for: Vault, ATM, Coin Machine, Recycler and Debit Card Machine.
- Trains new employees on the policies and procedures of the teller function.
- Opens DDA and other deposit accounts for bank customers when necessary.
- Responsible for maintaining proper retention procedures of all teller documents/logs.
- Assists in making sure branch is prepared for quarterly audits by knowing procedures and making sure they are being followed.
- Assumes the duties of the Branch Manager in their absence.
- Assists Branch Manager in monthly audits of location.
- Any other duty as assigned.
Requirements
Required:
- 18 years of age.
- High school diploma or GED equivalent.
- 1 year banking experience.
Preferred:
- Bachelors degree in Finance, Accounting or related field.
- 2 years banking experience.
- 4 years cash handling experience.
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