Receptionist

Description

We are seeking a Medical Office Receptionist to become a part of our team!

• Answer very busy multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays, deductibles, co-insurance and uninsured visits.
• Schedule appointments for new and recurring patients based on Physician and technician availability.
• Maintain patient records confidentially.
• Schedule patients according to scheduling protocol and only veer from protocol with permission from the Provider or Practice Administrator.
• Ensure all referrals are obtained prior to appointment time.
• Appointment reminder calls
• Collect past due balances
• Travel to other clinic sites as needed (Rarely).
• Report problems, concerns or related issues to the Clinical Manager or Practice Administrator
• Works with the Optician to dispense eyeglasses, contact lens orders, vitamins or eye drops.
• Make appointment reminder calls for all three locations

Polish or Spanish speaking is preferred.

Must have a flexible work schedule.

Part-Time positions available

• We offer a competitive wages and benefit package

• Required experience: Two years

• Nextgen EHR experience would be an asset

Requirements

Qualifications:

• Previous experience in healthcare required; minimum two years.
• Familiarity with medical billing procedures
• Strong organizational skills
• Ability to thrive in a fast-paced environment
• Experience with electronic medical records
• Familiarity with the referral process for HMOs
• Insurance knowledge - Deductibles, Co-pays and Co-insurance is a must

Job Type: Part-Time

Salary: $17-19/hr