Transformation & Delivery Manager, Store Development

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Commercial team is a large, but a close-knit group of trading experts, who are ready to shape the future of Coles. We pride ourselves on the long-lasting supplier relationships we build, the new ideas we develop and how passionately we work to help Australian eat and live better every day. And the best part? We’re all so different. We bring diversity of thought, backgrounds, and experience to every Business Unit across Coles Supermarkets and Liquor.

About the role

We’re seeking a Transformation & Delivery Manager to play a pivotal role in delivering large‑scale strategic change across our Commercial function. This is a high‑impact role for a transformation‑focused individual contributor who thrives on turning strategy into action, delivering complex initiatives, and embedding new ways of working in a fast‑paced, matrixed environment.

Reporting to the Senior Manager, you’ll lead the execution and delivery of major transformation programs, partnering closely with senior stakeholders across Commercial, Finance, Supply Chain, Operations and Centres of Excellence. Your work will directly influence how we plan, govern and deliver change, ensuring initiatives are outcome‑driven, well‑governed, and embedded sustainably across the business.

You’ll also:

• Lead the end‑to‑end delivery of major transformation initiatives, from defining scope and outcomes through to execution, change adoption and benefits realisation
• Own project governance, planning and delivery rhythms, ensuring initiatives are delivered on time, on brief and to agreed outcomes
• Act as a change agent, embedding new tools, methodologies and ways of working across Commercial and adjacent teams
• Drive cross‑functional collaboration, navigating complex stakeholder landscapes and aligning teams around shared objectives
• Track impact, measure outcomes and continuously refine delivery approaches to scale success
• Translate enterprise and Commercial strategy into clear, actionable roadmaps and delivery priorities
• Leverage data and insights to inform delivery decisions, prioritisation and investment trade‑offs
• Partner with senior stakeholders to build compelling cases for change and support effective decision‑making
• Champion future‑fit delivery practices that improve clarity, accountability and consistency
• Identify opportunities to uplift transformation capability across teams through improved process, governance or ways of working

About you and your skills

You are a seasoned transformation or delivery professional who brings structure to ambiguity and momentum to complex environments. You’re commercially savvy, outcome‑focused, and known for your ability to bring people with you through change. Your real strength lies in delivering complex transformation at scale and turning strategy into tangible results.

You will also ideally bring:

• Proven experience in retail, FMCG, consulting, transformation, or a related commercial field
• Strong exposure to merchandising, category management, or space planning
• Proven experience developing strategy and/or delivering transformation programs in complex organisations
• Demonstrated capability in insights generation and analysis using diverse data sources
• Familiarity with customer segmentation, store clustering, and tailored ranging concepts
• Experience leading or supporting large-scale business projects (> $5m benefit/cost)
• Strong strategic thinking, problem‑solving and communication skills with the ability to simplify complexity
• A proactive mindset with the confidence to challenge, innovate and inspire change

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 178337

Employment Type: Full time

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