Air Export Agent

4/17/2026

The Air Export Agent is responsible for managing the smooth and timely flow of air export shipments while ensuring accurate data entry and client billing. They must maintain compliance with internal policies and government regulations while providing excellent service to internal and external stakeholders.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."

About the Role

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Job Description

Ensure smooth and timely process flow for Air Export shipments.
Ensure accurate and timely client billing.
Understand all the elements of Air Export DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations.
Ensure accurate and timely data entry into our operating system.
Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies and requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Overseas communications, timely responses to emails and requests (internal and external).
Utilize all technology tools available in the company to perform customer service and operations duties.

Qualifications

Must be ready to work overtime and weekends if/when necessary.
Must be ready to be assigned a night shift position if/when necessary.
Excellent verbal and written English.
Excellent discipline, computer, and communication skills.
Fresh graduates with strong qualifications are welcome.

Additional Information

Application Closing: May. 16th, 2026

Key Skills

Air exportLogisticsData entryClient billingRegulatory complianceOperational process standardsCustomer serviceCommunication skillsComputer literacyTime managementAttention to detail