Question
FULL TIME
0-2

RETAIL-STR-MANAGER

4/19/2026

The Retail Store Manager is responsible for overseeing daily store operations, including customer service, inventory management, and facility maintenance. They also lead, coach, and motivate staff to achieve sales goals while ensuring company standards and policies are consistently met.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
In 1976, San Antonio Shoemakers (SAS) started a quiet revolution in footwear offering superb craftsmanship and extraordinary comfort. Co-founders Terry Armstrong and Lew Hayden countered a national trend of diminishing quality and cheap foreign manufacturing when they began making shoes that set a new standard in footwear. Today, the company still makes hand-crafted shoes in Texas to exacting standards with the very best materials available, making its own shoe forms so that it can offer an unparalleled fit—73 sizes for women and 89 for men—and astonishing comfort. Carried in 200+ SAS stores and over 1,500 retailers in the United States, Canada, Mexico, Australia, Korea, Kuwait, Saudi Arabia, and Israel—the San Antonio Shoemakers brand is a humble American success story, and continues to be a family-owned enterprise driven by an obsession with fit and quality. Inspiring an ardent customer-base for decades, San Antonio Shoemakers continues to take extra steps, so customers can too. SAS. Keep Moving®
About the Role


 

Retail Store Manager 

 

Company Profile

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

 

Position

SAS has an opening for a Retail Store Manager. This position is Full-Time and is expected to work 40 hours per week including nights, weekends, and holidays.

 

Job Responsibilities

  • Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
  • Provide customer satisfaction in all areas of sales and service.
  • Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
  • Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
  • Set expectations and communicate regularly.
  • Conduct regular store meetings.
  • Evaluate in written and verbal formats through performance development plan (PDA).
  • Hold associates accountable for positions duties, training and development.
  • Responsible for store operational and maintenance requirements.
  • Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
  • Ensure policies and procedures are communicated and followed.
  • Work with District Manager (DM) to set goals and administer a plan to increase store volume.
  • Maintain and make suggestions of adjustments to inventory levels.
  • Responsible to work our Grass Roots marketing programs to promote the store within its market.
  • Interview and hire sales associates with the help of DM and/or Human Resources representatives.
  • Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
  • Exercise confidentiality.

 

Job Qualifications

  • Exceptional written verbal and interpersonal communications skills.
  • Organized and able to handle the pressure of deadlines professionally.
  • Skilled at identifying and resolving problems in a timely manner.
  • Able to work independently with timely follow through.
  • Passion, integrity and energy to achieve greatness for SAS and the team.
  • Self-starter that desires to take initiative.
  • Respectful and caring to co-workers.
  • Accountable for actions.
  • Excellent attendance.
  • Be a team player that can work well with others.
  • Promote a positive team spirit and motivate employees to reach goals.
  • Must obtain a valid driver’s license. 

 

Physical Requirements

  • Able to lift 50 lbs., sometimes with help.
  • Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
  • Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
  • Able to frequently communicate with the customers and coworkers.
  • Some travel is expected so must be able to travel if and when it's needed.
  • Able to operate a vehicle. 

 

Education & Experience Requirements

  • Some college education is a plus.
  • 1-2 years' experience in retail management.
  • Experience in handling intricate employee relation a plus.

 


 SAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. No phone calls or agencies please.

 

Key Skills
Retail managementCustomer serviceTeam leadershipInventory managementCommunication skillsProblem solvingStaff trainingPerformance managementMarketingFinancial accountabilityHiringOperational managementTime managementConflict resolution
Categories
RetailManagement & LeadershipCustomer Service & SupportSales
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