DISPATCHER ASSISTANT
4/20/2026
The dispatcher assistant is responsible for assigning loads to carriers and coordinating delivery appointments while maintaining accurate paperwork. They act as a liaison between the facility and customers, ensuring efficient communication and adherence to operational policies.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Work with carrier group, providing information for achievable delivery appointments.
· Dispatch and assign loads to core carrier group.
· Knowledge of DOT regulations.
· Role model principle centered behaviors, including integrity, trust, fairness, candid and forthright communication and positive work attitude.
· Working knowledge and understanding of production process, materials, and equipment flow path.
· Understanding of all basic computer software, to include Word, Excel, Power Point, and Microsoft Outlook.
· Be well organized to ensure the proper paperwork flow occurs: originating, receiving, issuing, and filing.
· Be able to perform all tasks of the pick/pack/ship process.
· Must have good people skills and telephone courtesy, as this position is the liaison between the facility and the customer.
· Actively support the policies and procedures established for auditor operations and continually demonstrate a high degree of ethics in all aspects of the work place.
· Actively participate in an environment where teamwork is valued and recognized.
· Have an understanding of mapping systems and the load dispatching process.
· Effectively communicate with customers, vendors, and subordinates impressing a “can do” positive attitude.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Fort Myers, FL 33916: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Can you pass a background check?
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Required)
- Dispatching: 1 year (Required)
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