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Housekeeping Supervisor - Holiday Inn Express & Suites Jacksonville

4/20/2026

The Housekeeping Supervisor oversees daily operations, inspects guest rooms and public areas, and ensures high standards of cleanliness are maintained. They also monitor staff performance, provide coaching, and assist with cleaning tasks as needed.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

The visionary team behind My Place Hotels of America has been involved in nearly every aspect of the hotel business for almost 40 years. My Place co-founder and Chairman Ron Rivett co-founded Super 8 Motels Inc. in Aberdeen, South Dakota in 1974, along with long-time friend Dennis Brown. After selling the wildly successful Super 8 Motel system in 1993, Ron remained in the hotel business developing, building, and operating Super 8 Motels and other branded properties as a franchisee until 2011. On the heels of economic recession, it became apparent to Ron that the original Super 8 philosophy of a ‘clean, comfortable room for a few bucks less than the guy next door’ was more relevant than ever. This time, however, it would be different. In order to meet the needs of today’s individuals, families, workers, and business travelers, this new hotel would be well suited to both short and long term stays. It would need to be clean and comfortable with modern amenities, and all at an affordable price, and so the My Place Hotels of America concept was born. In February, 2012 the first My Place hotel opened for business in Dickinson, ND and began what would become a two-year proof of concept period, wherein the founders of My Place hotels would develop build, supply, open and operate 5 My Place hotels. Locations include the energy development driven North Dakota markets of Dickinson, Minot, and Bismarck, the heavily traveled intersection of interstates 80 and 25 at Cheyenne, WY and the dual seasoned, demographically diverse vacation market of Bozeman, MT. Fast forward to January 2014 with a rapidly growing pipeline of properties on the horizon, and the objective of transforming a concept into a reality and proving that the My Place concept works in various markets behind them, My Place Hotels of America was set to embark on the next phase as we began to welcome franchisee’s to join us on our journey!

About the Role

Description

Holiday Inn Express and Suites Jacksonville IL is hiring a full-time Housekeeping Supervisor to join our team. We are committed to providing exceptional guest experiences through cleanliness, comfort, and attention to detail. As a key leader in our housekeeping department, you will oversee daily operations, ensure high standards of cleanliness, and motivate your team to deliver outstanding service.

Hours: Flexible daytime hours, including weekend shifts - 8am- 3pm. Must be able to work the weekends and the flexibility to work holidays as needed.

What is in it for YOU?

Competitive Wages
Personal Days Off
Wellness Day
Referral programs - working with friends is fun and you can earn extra money!
Holiday pay
Like to travel? Take advantage of all IHG has to offer with the employee discount program!

The primary responsibility of the Housekeeping Supervisor position is to inspect guest rooms and public areas of the hotel as well as cleaning guest rooms to ensure hotel's standards are being met for cleanliness and condition.

The Essential Functions of the Housekeeping Supervisor position include:

Perform opening tasks for the department as described in the Housekeeping Operations manual.
Consistently monitor the progress and performance of Room Attendants, Housepersons and Laundry.
Assist in correcting performance as necessary through coaching and training.
Report maintenance deficiencies using Work Order system.
Assist Room Attendants, Housepersons and Laundry in completing tasks as necessary.
Complete daily tasks as described in the Housekeeping Supervisor checklist.

Supportive Functions:

Assist all guests as necessary to ensure a positive experience
Any other tasks as requested by direct supervisor or other hotel management staff.

Requirements

Job Knowledge, Skills, and Abilities:

Able to bend, stoop, kneel, and reach over shoulders repetitively.
Able to push, pull and lift up to 50 pounds.
Able to effectively interact with Team Members and guest.

Education/Experience

Comparable hotel size and scope of experience preferred

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Key Skills

Housekeeping OperationsStaff SupervisionQuality ControlTraining And CoachingMaintenance ReportingGuest ServiceInventory ManagementTime ManagementLeadershipAttention To Detail