Field Service Technician

Description

We’re Hiring Technicians!

CoverSafe is an established company experiencing tremendous growth, with more than 25 locations across the United States. As the leader in the automatic pool cover industry, our number one priority is our customers, and we strive every day to improve their experience every day!

At CoverSafe, we believe in supporting our team members both at work and outside of it. Guided by our values of Humility, Integrity, Honesty, Open-Mindedness, Supportive, Responsible, and Respect, we provide a workplace where people can excel, grow, and build meaningful careers.

Position Summary:

As a Technician, you will be responsible for maintaining, repairing, and installing automatic pool cover systems. This role requires technical ability, reliability, and a commitment to providing high-quality service to our customers. You’ll work in a fast-paced environment, solving problems on-site, while representing CoverSafe with professionalism.

Key Responsibilities:

• Perform scheduled maintenance, service plans, and general repairs on automatic pool cover systems
• Troubleshoot and resolve hydraulic, mechanical, electrical, and alignment issues
• Install new pool cover systems (underguide, recessed top guide, deck mount) and complete replacement fabric installations
• Accurately document work in our software, including parts used, notes, photos, and time logs
• Maintain professionalism with customers and ensure quality work that upholds our Customer Experience Policy: “ALL CUSTOMERS MUST BE HAPPY.”
• Work collaboratively with your Service Center Leader and team, including participation in Saturday and holiday on-call rotations

What We’re Looking For:

• Previous experience working as a technician or technician’s assistant, with proven ability to perform at a higher level
• Hands-on mechanical ability and comfort using tools
• Ability to lift and move materials weighing up to 50 pounds as part of regular job duties, with or without reasonable accommodation
• Comfortable working outdoors in a variety of weather conditions
• Valid driver’s license with a clean driving record
• High school diploma or equivalent preferred
• Dependable and punctual with a strong work ethic
• Ability to work extended hours as needed during peak season, including participation in a Saturday/holiday on-call rotation
• Willingness to learn, take direction, and grow with the team
• Comfortable using or learning to use smartphones/tablets for job reporting

Requirements

Requirements:

You Should Apply If You:

• Take initiative and solve problems on your own
• Put customers first and enjoy providing excellent service
• Like learning new skills and applying them right away
• Are motivated to grow in your career and help your team succeed
• Bring a positive attitude and thrive both independently and in a team environment

Why Join Us:

• Be part of a rapidly growing company in a specialized industry
• Work with supportive, hands-on leaders who invest in your success
• Build a career path with opportunities to advance to senior technician or leadership roles
• Join a culture where teamwork, professionalism, and respect are at the core of everything we do
• Be part of a state-of-the-art training program designed for your success

Enjoy our team benefits, including:

• Year-round, steady work
• Weekly pay
• Competitive medical and dental plans
• 401(k) retirement plan
• Paid time off (PTO)
• Paid company shutdowns
• Paid training
• Fun team member outings and events

Your Future at CoverSafe:

This position is an opportunity to grow within a company that values its people. Successful technicians can advance quickly. At CoverSafe, you’re not just servicing pool cover systems; you’re building a career!