Master Scheduler

Description

More than a decade ago, Ledge introduced America to the first-in pool chaise and modern design forward furniture for a more compelling outdoor living experience. Today the award-winning brand is recognized as the in-pool and poolside leader, adopted by discerning homeowners and five star resort and residential properties around the world.

Our continued success is very much a consequence of our team members, the Ledge culture of collaboration and innovation, and our unwavering belief in the importance of design distinction in everything we do.

Job Overview:

At Ledge, we believe outdoor spaces are not just extensions of the home—they're living works of art. As pioneers in the premium in-pool and poolside product design space, our mission is simple yet powerful: to help our customers manifest their identity by elevating their approach to outdoor living.

The Master Scheduler is responsible for translating demand signals, open orders, and operational inputs into a clear, executable production schedule. This role ensures alignment across Operations, Sales, and Supply Chain by proactively identifying constraints, balancing capacity, and driving disciplined execution. Operating in a non-MRP environment, the Master Scheduler plays a critical role in building scalable scheduling processes, improving throughput, and ensuring on-time delivery across the business.

Key Responsibilities:

1. Production Scheduling Ownership: Develop, maintain, and continuously refine the master production schedule using open orders, work logs, and capacity inputs. 
2. Demand Translation & Planning: Convert demand forecasts and sales orders into a feasible, leveled production plan across machines and resources. 
3. Capacity & Constraint Management: Proactively identify bottlenecks, material constraints, and resource limitations; escalate risks and recommend solutions. 
4. Cross-Functional Alignment: Partner closely with Operations, Sales, and Supply Chain to ensure daily execution aligns with the production plan and business priorities. 
5. Execution Support & Adjustment: Monitor schedule adherence and make real-time adjustments to maintain throughput and delivery commitments. 
6. Process Improvement & Tool Development: Build and continuously improve scheduling processes, tools, and standards to drive efficiency and scalability in a non-MRP environment.

What Success Looks Like:

• Production schedules are clear, realistic, and consistently executed, achieving =95% schedule attainment 
• On-time, in-full (OTIF) performance meets or exceeds targets, supporting customer satisfaction and revenue goals 
• Capacity is balanced and optimized, minimizing bottlenecks and avoiding resource overload 
• “Fire drills” and last-minute schedule changes are significantly reduced through proactive planning 
• Lead times are predictable and improving, with strong alignment between planned vs. actual execution 
• Cross-functional teams are aligned, with clear communication and fewer conflicts between Sales and Operations 
• Scheduling processes become more standardized, scalable, and data-driven over time

Requirements

• 3–7+ years in production planning, scheduling, supply chain, or operations within a manufacturing environment 
• Experience in a non-MRP or evolving systems environment strongly preferred
• Strong proficiency in Excel and data analysis (capacity planning, demand inputs, variance analysis) 
• Experience working with ERP systems (NetSuite preferred) and/or BI tools (Power BI is a plus)
• Solid understanding of production processes, capacity planning, and resource leveling 
• Experience managing constraints, lead times, and throughput in a manufacturing setting

At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment.