Question
FULL_TIME
2-5

Collection Specialist

4/21/2026

Manage the entire billing cycle from invoicing to collections while ensuring timely and accurate payments. Collaborate with cross-functional teams to resolve discrepancies and improve overall billing efficiency.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
At Multiplier, we’re creating a world without limits, where hiring, managing, and paying your global team is beautifully simple. Our industry-leading Global Teams Platform enables companies to expand their talent across 150+ countries, without having to set up local entities. From employment to contractor solutions, Global Payroll and HRIS, we deliver unmatched compliance, speed, and control every step of the way. Whether you're a scaling startup or a large enterprise expanding across markets, Multiplier is your partner in global growth – combining cutting-edge tech with 24/7 human-first customer support. Join the thousands of businesses using Multiplier to streamline HR processes and access a world of opportunity.
About the Role

About Job

At Multiplier, we are seeking a highly skilled and experienced Account Receivable professional to join our team. As an Account Receivable specialist, you will be responsible for managing the entire billing cycle, ensuring timely and accurate payments from our clients. Your expertise in resolving client queries and discrepancies will be crucial in maintaining a positive relationship with our clients.

In this role, you will have the opportunity to work closely with cross-functional teams, including Sales, Customer Service, and Operations, to ensure seamless execution of billing processes. Your analytical and problem-solving skills will be essential in identifying and resolving any discrepancies or issues that may arise during the billing cycle.

Skills & Qualification

  • Proficiency in accounting software, such as QuickBooks, Xero, or SAP

  • Strong analytical and problem-solving skills to identify and resolve discrepancies

  • Excellent communication and interpersonal skills to effectively resolve client queries

  • Attention to detail and organizational skills to ensure timely and accurate processing of invoices

  • Leadership skills to guide and mentor junior team members

  • Knowledge of financial regulations and compliance standards, such as GDPR and PCI-DSS

  • Ability to work in a fast-paced environment and meet deadlines

Responsibilities

  • Manage the entire billing cycle, from invoicing to collections, to ensure timely and accurate payments

  • Resolve client queries and discrepancies in a timely and professional manner

  • Collaborate with cross-functional teams to ensure seamless execution of billing processes

  • Identify and resolve any discrepancies or issues that may arise during the billing cycle

  • Provide guidance and mentorship to junior team members to develop their skills and knowledge

  • Ensure compliance with financial regulations and standards, such as GDPR and PCI-DSS

  • Develop and implement processes to improve billing efficiency and accuracy

  • Analyze and report on billing metrics and trends to inform business decisions

Key Skills
Accounting softwareQuickBooksXeroSAPAnalytical skillsProblem-solvingCommunicationInterpersonal skillsAttention to detailOrganizational skillsLeadershipMentoringFinancial regulationsGDPRPCI-DSSBilling
Categories
Finance & AccountingAdministrativeCustomer Service & SupportManagement & Leadership
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