Customer Service Representative - On Site

4/21/2026

Assist customers with scheduling appointments, answering service-related questions, and troubleshooting basic issues. Coordinate with technicians to ensure high customer satisfaction and technical accuracy.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

About The Company

John Stevenson Plumbing, Heating & Air is a family owned, full-service plumbing and HVAC company dedicated to meeting the needs of residents throughout North County San Diego. For nearly 30 years, our friends and neighbors have trusted us to keep their homes comfortable and safe year round.

About the Role

WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES!!! . (On Site)

Looking for extra money - Competitive pay with opportunities for bonuses based on performance.

APPLY TODAY AND JOIN OUR TEAM!!!

On Site

Must be able to have flexible availability including weekends and some nights.
Must have strong communication skills, including a pleasant phone demeanor.
Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
Must have practical experience in customer service.
Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
Must be motivated to work independently and multi-task.
No prior experience needed – We provide all the training you need to succeed.

Salary: Competitive hourly rate + performance bonuses-

Flexible scheduling

Key Skills

Customer serviceCommunication skillsPhone etiquetteSchedulingTroubleshootingMulti-taskingEmailTextingInternet proficiency