Outbound Telesales Consultant - Part time

THE OPPORTUNITY

Are you a confident communicator who enjoys persuading, connecting and achieving results? We’re looking for an energetic Outbound Telesales Consultant to help grow newspaper subscriptions across NZME’s iconic publications.

This part-time role is ideal if you love engaging with people, enjoy sales conversations, and want flexibility while playing a meaningful role in connecting New Zealanders with trusted news and journalism.

You’ll be on the phone, building rapport, understanding customer needs and presenting tailored subscription offers that deliver real value.

You’ll use outbound calling to connect with residential and business customers, confidently promoting newspaper subscriptions and related offers. Your day-to-day will include:

• Calling past, cancelled and prospective subscribers with compelling offers

• Educating customers on subscription options and benefits

• Supporting marketing-led sales campaigns and promotions

• Cross-selling and upselling NZME products where relevant

• Resolving basic customer queries and escalating issues when needed

• Accurately processing sales and updating customer records

• Using performance data to refine your approach and hit targets

• Working closely with your team to share insights and improve results

This role is target-driven, fast-paced and customer-focused, with clear goals and incentives to keep you motivated.

You’re resilient and thrive on results. You enjoy talking to people and aren’t afraid of objections—you see them as opportunities to learn and improve. Ideally, you’ll bring:

• Experience in telesales, customer service or a contact centre environment

• Confidence communicating over the phone

• Strong listening skills and the ability to tailor your pitch

• Attention to detail and accurate data entry skills

• A positive, team-focused attitude

• Motivation to meet and exceed sales targets

• Alignment with NZME’s values and a genuine interest in media

• A supportive, high-energy sales environment

• Comprehensive training and ongoing coaching

• Competitive base pay plus performance incentives

• Part-time hours offering flexibility and work-life balance

• Opportunities to develop your sales career within NZME

• The chance to work with one of New Zealand’s most recognisable media brands

All applicants will be asked about their working rights in New Zealand (e.g. Citizen, resident, visa, no visa etc).