Field Care Supervisor

4/21/2026

The Field Care Supervisor is responsible for conducting risk and needs assessments for service users and providing supervision and support to Care Assistants. They also coordinate care delivery, manage rotas, and ensure high-quality, person-centred care is maintained in the community.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

We’d like to take a minute to introduce ourselves. Our name is CCH Group. We were founded in 2009 and have grown to become the largest care company in the UK. We’re pretty proud of that, as the bigger we are, the more people we can look after. We span the UK with more than 260 sites – from the rugged highlands of Scotland to the bustling streets of greater London – and every point in between. Our 13,000 employees deliver a whopping 1.5 million hours of care each month. Each minute, each hour of our time is dedicated to keeping someone comfortable, safe, and happy. Because that is what we do. We are made up of 32 operating companies but have one vision: to become the best place to work in care. We firmly believe that putting our people at the heart of the company is not only the right thing to do, but will also ensure that they are in the best position to provide extraordinary care to everyone who relies on us.

About the Role

Company Description

Location: Manchester

Pay: £13.10 per hour, plus 35p per mile fuel allowance

Shifts: Full time (9am – 5pm) with an element of on call

Driver required: Yes - full UK licence and access to your own vehicle

We're sorry, but we do not currently offer sponsorship to applicants.

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

In 2024, 5,243 care professionals referred a friend to join our company.
135 internal promotions were earned in just 12 months
Every Operational Director began their career as a care professional

At Comfort call, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team in Manchester.

Job Description

What you’ll do

Every day as a Senior Care Assistant is different, but your impact is always the same – life-changing.

You’ll:

● Support the delivery of the highest quality care in the community
● Complete assessments and reviews of individual care services
● Provide practical supervision, instruction, and support to Care Assistants
● Work with Care Coordinators to plan effective and realistic care worker rotas
● Carry out regular needs and risk assessments, including renewed and repeated reviews
● Participate in multi-disciplinary reviews of service users’ needs
● Shadow new care workers to ensure their competence and confidence
● Observe and evaluate care worker practice as part of routine supervision or when performance concerns arise
● Provide personal care with dignity and respect
● Complete essential administrative tasks linked to care delivery and service quality

Senior Care Assistants spend most of their time in the community fulfilling these responsibilities, while also supporting office-based administration as required.

Qualifications

What we’re looking for:

You’ll need experience in:

● Carrying out initial risk and needs assessments for individual service users, either in their own homes or in other settings such as hospitals or residential/nursing homes
● Working in partnership with service users, their families, carers, advocates, healthcare professionals and other stakeholders to ensure seamless, holistic care
● Supporting high-quality care delivery and contributing to safe, person-centred care planning
● Communicating clearly, professionally, and with compassion when coordinating care and reviewing needs

Have a full UK driving licence and access to your own vehicle

Additional Information

Here’s what makes us different:

Local travel only - paid mileage for every journey
Full training & paid induction - no experience needed
Flexibility - work patterns that fit your lifestyle
Career growth - clear progression into senior & leadership roles
Family-friendly - enhanced leave for life’s big moments
National opportunities - relocate and continue your career within CCH
Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more

Ready to apply?

Our quick, simple application process lets you choose an interview time that works for you.

Join Comfort Call in Manchester today and be part of something meaningful.

Region: North West England

Key Skills

Risk assessmentNeeds assessmentCare planningSupervisionCommunicationAdministrative tasksCare deliveryPerformance evaluationMulti-disciplinary reviewRota planningCompassionProfessionalism