Assistant Facilities Manager - Residential

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Assistant Facilities Manager – Residential Portfolio is responsible for supporting the Post Facilities Manager in the day-to-day delivery, coordination, and compliance of the Canberra based Staff Residential Property (SRP) portfolio.

The role acts as the primary operational lead for SRP activities in Canberra, ensuring properties are managed across their full lifecycle—from acquisition and onboarding through occupancy and exit—while maintaining strict compliance, safety, and service standards.

The Assistant Facilities Manager will also act as the key point of contact for government client staff and stakeholders in the absence of the Post Facilities Manager and play a central role in embedding consistent, controlled SRP delivery practices.

An overview of the role:

• People Management (including vendor management)

• Client/Stakeholder Management

• Finance and Commercial Management

• Health and Safety Management

• Site Operations Management

• Risk Management

• Compliance Management

• SRP Operations and Lifecycle Management

Ideal Experience and Personal Characteristics

• Knowledge of local health and occupational safety requirements

• Knowledge of functionality of critical facilities

• Knowledge of vendor management for specialised services

• An understanding of fundamental technical aspects of property (Computer

• Room Air-conditioning, Chiller system, Fire Protection system, Mechanical &

• Electrical system, BMS system)

• Proven capacity to understand and interpret commercial contracts

• Strong budget management and financial analysis skills

• Client focus & relationship management

• Project management and organisational skills

• Problem solving and strategic thinking skills

• Security clearance

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number LMREQ498910