Rooms Division Manager

4/22/2026

The Rooms Division Manager oversees daily operations for front office, housekeeping, and guest services to ensure high service standards and guest satisfaction. They are also responsible for managing departmental budgets, optimizing revenue, and leading a diverse team to deliver exceptional luxury experiences.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

About the Role

Company Description

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

Job Description

We are seeking a highly skilled and experienced Rooms Division Manager to join our luxury hotel in the beautiful city of Udaipur, India. As a key member of our leadership team, you will be responsible for overseeing all aspects of the rooms division, including front office, housekeeping, and guest services.

Manage and optimize the daily operations of the front office, housekeeping, and guest services departments
Develop and implement strategies to enhance guest satisfaction and maintain high service standards
Monitor and analyze key performance indicators to maximize revenue and profitability
Lead, train, and motivate a diverse team of staff to ensure exceptional service delivery
Collaborate with other department heads to ensure seamless guest experiences
Handle guest complaints and resolve issues promptly and professionally
Oversee room inventory management and pricing strategies
Develop and manage departmental budgets
Ensure compliance with hotel policies, safety regulations, and industry standards
Implement and maintain quality control measures across all areas of responsibility
Stay updated on industry trends and implement innovative practices to improve operations

Qualifications

Bachelor's degree in Hospitality Management or related field
Minimum of 5 years of experience in hotel management, with a focus on rooms division operations
Proven track record in front office and housekeeping management
Strong knowledge of hotel management software and revenue management techniques
Excellent leadership and team management skills
Outstanding customer service orientation with a focus on luxury hospitality
Exceptional problem-solving and decision-making abilities
Strong communication and interpersonal skills
Proficiency in budgeting and financial management
Experience in a luxury hotel setting is highly preferred
Knowledge of the local hospitality market in Udaipur is a plus
Hotel management certifications are desirable
Fluency in English; knowledge of Hindi and other local languages is advantageous

Additional Information

An opportunity to be with world’s preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Key Skills

Front office managementHousekeeping managementRevenue managementBudgetingFinancial managementLeadershipTeam managementCustomer serviceProblem-solvingDecision-makingCommunicationInterpersonal skillsQuality controlStrategic planningLuxury hospitality