Customer Service Agent

4/22/2026

The Customer Service Agent will respond to client inquiries via phone and email while maintaining accurate records of interactions. They will also collaborate with internal teams to resolve concerns and improve overall service delivery.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Swift7 Consultants, we are committed to connecting top-tier talent with dynamic opportunities that foster long-term growth and success. Our team values professionalism, innovation, and a client-focused approach. We partner with leading organizations to build high-performing teams, and we take pride in cultivating environments where individuals can thrive and develop their careers.

Job Description

We are seeking a detail-oriented and professional Customer Service Agent to join our team in Milwaukee. In this role, you will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and with the highest level of service. You will play a critical role in maintaining client satisfaction and supporting the company’s reputation for excellence.

Responsibilities

Respond to customer inquiries via phone, email, and internal systems in a timely manner
Provide accurate information regarding products, services, and processes
Resolve customer concerns with professionalism and efficiency
Maintain detailed records of customer interactions and transactions
Collaborate with internal teams to ensure seamless service delivery
Identify opportunities to improve customer experience and internal workflows

Qualifications

Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Professional demeanor and customer-focused mindset
Basic proficiency with computer systems and data entry tools
Strong organizational and time management skills

Additional Information

Competitive salary with consistent growth opportunities
Professional development and career advancement pathways
Supportive and collaborative work environment
Skill-building and ongoing training programs
Stable full-time position with structured schedule

Key Skills

CommunicationInterpersonal skillsProblem-solvingAttention to detailMultitaskingCustomer serviceData entryOrganizational skillsTime managementProfessionalism