Customer Service Assistant

4/22/2026

The Customer Service Assistant will serve as a primary point of contact for clients, managing inquiries and resolving concerns via phone, email, and in-person interactions. They are also responsible for maintaining accurate records and coordinating with internal departments to ensure high-quality service.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.

About the Role

Company Description

At Swift7 Consultants, we are committed to connecting top-tier talent with dynamic opportunities that foster long-term growth and success. Our team values professionalism, innovation, and a client-focused approach. We partner with leading organizations to build high-performing teams, and we take pride in cultivating environments where individuals can thrive and develop their careers.

Job Description

We are seeking a detail-oriented and motivated Customer Service Assistant to join our dynamic team in Houston. In this role, you will serve as a key point of contact for clients, ensuring a seamless and positive experience through efficient communication and support. This position offers an excellent opportunity to build a strong foundation in customer relations within a professional environment.

Responsibilities

Provide prompt and professional assistance to clients via phone, email, and in-person interactions
Handle inquiries, resolve concerns, and ensure customer satisfaction at every touchpoint
Maintain accurate records of customer interactions and transactions
Coordinate with internal departments to address client needs effectively
Support administrative tasks related to customer service operations
Uphold company standards of professionalism and service quality

Qualifications

Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to multitask and work efficiently in a fast-paced environment
Problem-solving mindset with attention to detail
Professional demeanor and a customer-focused attitude
Basic proficiency in office software and systems

Additional Information

Competitive salary package
Opportunities for professional growth and career advancement
Ongoing training and skill development programs
Supportive and collaborative work environment
Exposure to diverse business operations and client interactions

Key Skills

Customer serviceCommunicationInterpersonal skillsOrganizational skillsTime managementMultitaskingProblem-solvingAttention to detailOffice softwareAdministrative support