SHELTER MONITOR II

Description

Shelter Monitor II

Friday & Saturday 10:00pm - 8:00am

The Shelter Monitor II is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Employee Benefit

Competitive Salary, Employer Subsidized Health Insurance for Employee and Family, Employer Matching 401 (k) plan (after 1 year), Employer Subsidized Dental Plan and Vision Plan, paid life insurance, Employer Paid Training, 136 Hours Paid Time Off (PTO) Per Year.

Duties and Responsibilities: 

1. Conduct daily health and safety inspections of the property.

2. Complete wellness checks with clients.

3. Provide hospitality services to clients as needed.

4. Conduct new client orientations.

5. Monitor the property at regularly scheduled intervals.

6. Document and report observation of client’s behaviors, activities, and demeanors.

7. Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model, and contact emergency services as needed.

8. Complete minor maintenance repair as needed.

9. Clean vacant units as needed.

10. Assist with facility laundry needs.

11. Coordinate scheduling of Housing Monitor staff.

12. Assist with coaching and training of Housing Monitor I staff.

13. Other duties as assigned.

Requirements

1. High School Diploma or GED.

2. Strong communication and interpersonal skills.

3. Demonstrated competency in de-escalation (CPI Model).

4. Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.

5. Strong computer skills (e.g., Microsoft Word, Outlook, Excel).

6. Responsible and dependable, committed to a team approach.

Preferred Qualifications:

1. One year of experience working with the unsheltered population.

2. Bilingual