Ambassador

Description

Cohere Life, Inc.

JOB DESCRIPTION: 4/22/2026

TITLE: Ambassador

FLSA STATUS: Non-Exempt – Part-Time 

REPORTS TO: Executive Director

LOCATION: Alamar – Avondale, AZ
 

Summary

Ambassadors for The Alamar Community Association, Inc. will actively support community values, vision, and philosophies, while demonstrating a style of support and organization that allows residents’ needs to be met with a high level of satisfaction. Ambassadors will provide a warm, welcoming, professional approach while utilizing their experience, skills, and exceptional communication abilities with all Alamar stakeholders. 

Ambassadors will monitor use of private resident facilities, adjacent grounds, and activities during specified times.

Ambassadors set the tone for customer service and stakeholder interactions and model the qualities of neighborliness and inclusion. As an integral member of the Community Life team, Ambassadors will contribute to the success of events, programs, and other resident engagement experiences, all of which are designed to create a sense of community and lifestyle that sets Alamar apart from any other place to live.

Ambassadors should expect to work a flexible schedule that includes evenings, weekends, and holidays. Additionally, Ambassadors will be scheduled on an as-needed basis, without any minimum guaranteed hours per week.

About Alamar

Poised in the shadows of the Sierra Estrella Mountains, amid breathtaking desert landscapes and rivers, Alamar is a master-planned community with a heart—one where family, tradition, and the great outdoors are part of every day and every experience. Less than 4 miles of Interstate 10, Alamar is near many attractions and resources.

Scope

• Serve as “first responder” and “gate keeper” for facilities and team, answering questions, aiding, and responding to needs quickly and accurately.
• In a community engaging fashion, promote and inform residents of current and upcoming clubs, classes, programs, events, and volunteer opportunities; assist with registration as appropriate.
• Handle customer service needs with a friendly and caring – yet assertive – demeanor, following community standards and facility guidelines; must be comfortable approaching residents who may not be following policies; capable of handling escalated situations.
• Showcase amenities and programs to visitors through tours.
• Monitor interior and exterior spaces, including facility grounds, pool, and adjacent areas, regularly throughout the day with a specific focus on the pool during (high traffic) season.
• Assist with events, programs and activities as requested.
• Assist with administrative functions, including updating community event calendars; hard copy materials; displays; data entry and database systems; inventory and ordering; printing reports, etc.
• Serve as primary point of contact for individuals and groups utilizing amenities for specific functions. 
• Explain rules; provide information and review rental checklist with responsible resident; ensure area is properly set for the event; assist with set-up as necessary; inspect area post event to ensure resident’s compliance with policy.
• Ensure that all residents and guests are adhering to the established facility use agreement; monitor residents and guests; as necessary, check mobile pass and match with photo identification to verify access rights; respectfully and with high courtesy work with residents and their guests to resolve infractions.
• Collect items left by residents; store lost items in the lost and found; retrieve and return to owner as necessary.
• Perform light cleanup; tidy and reset patio, pool deck and amenity furniture as needed throughout the day to maintain a clean and neat appearance; wipe down tables and chairs as necessary.
• Visually inspect the pool to ensure proper clarity and cleanliness; notify manager of any items that would require immediate attention.
• Submit work orders and follow up as necessary.
• Maintain CPR, First Aid and AED certifications.
• Must be able to lift at least 30 pounds, stay on feet for long periods of time, physically able to complete execution of duties.

Attributes

Key attributes for a successful Ambassador include, but are not limited to the following capabilities, qualifications, and performance skills:

• Education or experience in customer service, recreation programming, recreation facilities oversight or similar background
• Passion for people and ability to engage in authentic, meaningful ways
• Collaborative; predisposed to partnership and teamwork
• Personable, tactful and diplomatic
• Ability to handle tense interactions with poise; predisposition to problem-solving
• Flexibility and adaptability
• Punctual, reliable
• Fun! 
• Ability to work in a team environment and on multiple projects simultaneously. 

Knowledge | Experience

• Experience in customer service, hospitality, sales or similar discipline.
• Proficiency Microsoft Office Suite; familiarity with database management tools
• Knowledge of residential real estate and/or home building is desirable, but not required.

Work Environment And Physical Demands

The Ambassador should expect to:

• Ambassadors should expect to work a flexible schedule, including evenings, weekends and some holidays. 
• Some work performed by Ambassadors will be outdoors and may require being in all types of weather.
• Ambassadors must be comfortable being on feet for long periods of time and able to lift at least 30 pounds on a frequent basis

Operating Principles

In furtherance of our mission team members will: 

• Instill a sense of fun and enthusiasm into everything we do.
• Encourage a dynamic collaboration between internal and external stakeholders.
• Exercise tact, diplomacy and fair-mindedness in all interactions while providing exceptional customer service.
• Reflect a work style based on inclusiveness, mutual respect, consensus-building and responsiveness to changing needs and opportunities.
• Embrace the vision, goals and aspirations of Cohere

Job Type: Part-time

Pay: $15.50- $15.75 per hour; up to 29 hours per week 

Benefits:

• 401(k)
• Paid Sick Time Off

Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Once an adequate number of qualified candidates have been identified, the job posting may be withdrawn or closed.