HR Coordinator

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

HR Coordinator – Universal Film Entertainment Group

Reports to – HR Director, UPCG & UPI and HR Director TVD & UPHE (Dual Reporting)

ROLE

We are thrilled to offer an exciting opportunity for a HR Coordinator to join our dynamic HR team in London, supporting the Universal Film Entertainment Group. This is a key role for someone passionate about people and HR operations, offering the chance to make a meaningful impact across fast-paced, creative businesses.

In this varied and rewarding role, you will provide exceptional HR administration and operational support to employees, ensuring smooth day-to-day HR processes. You will also support the VP Human Resources with administrative duties.

As the first point of contact for HR administration inquiries, you will be responsible for responding promptly and professionally to employee questions, providing clear guidance, and ensuring all requests are handled efficiently and accurately. This role requires a proactive, organised, and adaptable individual who thrives in a collaborative environment and enjoys supporting both employees and the wider HR team.

Key responsibilities include:

• Managing day-to-day HR administration and employee records with precision and confidentiality
• Supporting the HR Vice President with administration duties
• Acting as a primary contact for employee HR inquiries, delivering timely and professional support
• Collaborating with HR colleagues to ensure consistent and high-quality service across the organisation

We are looking for someone with strong organisational skills, attention to detail, and excellent communication abilities, who is eager to contribute to a vibrant, creative, and high-performing HR team.

Administrative Support:

• VP Diary management support. Organizing and rescheduling meetings for VP HR EMEA, providing availability and proactive planning to pre-empt and avoid conflicts
• Minute taking / Preparation & distribution of meeting agendas for regular HR meetings
• Organising logistics for team meetings and other related activities for the HR team
• Maintaining distribution lists, databases, shared drives
• Finance management: raising POs & processing invoices and expenses
• Supporting team lifecycle events: anniversaries, birthdays, arranging cards / gifts
• Other ad hoc requests: Booking couriers, coordinating  IT equipment requests and assisting with travel arrangements for the VP and the HR Directors

Recruiting and Onboarding:

• Create new employee records via internal systems
• Create and maintain employee folders
• Prepare relevant letters and documents for new and/or existing staff
• Track and capture all visa and immigration related documentation
• Manage the probation reminders ensuring completion in collaboration with hiring manager
• Manage the off/boarding process, including completion of Exit Interviews

HR Processes:

• Process any system data changes, workflows & paperwork for life cycle events such as promotions and transfers, liaising with HR Operations & HR Connections where needed to ensure correct processing
• Organize, conduct and maintain data on leavers and exit interviews
• Accurately maintain and update employee database (SAP and myHR) and any other HR systems as required
• Maintain clear and accurate employee records
• Use HR systems to provide accurate reports and data to HR business partners and business leaders
• Check and process invoices
• Run/generate monthly and ad hoc employee data reports 

Policies & Support:

• Be the main point of contact for policy queries (e.g. family friendly policies, absence management), and escalate where necessary
• Deliver high client service by offering solutions and effectively problem-solving questions or concerns raised by internal and external stakeholders
• Support wider HR project initiatives (Inclusion, Career Development, well-being etc)

Qualifications / Skills / Experience

• Experience managing administrative processes and day-to-day operations
• Solid knowledge of systems and databases with the ability to produce and analyse reports
• Pro-active, methodical, accurate and organised with excellent attention to detail
• Proven ability to multi-task and prioritise a busy, changing workload
• Willing to learn, be solution orientated and curious with an appetite to continually review and improve processes
• Able to be discreet and professional and maintain confidentiality
• Able to cope in a fast, dynamic and ever evolving environment in a calm and professional manner
• Excellent computer skills including strong knowledge of Microsoft Office
• Strong interpersonal skills
• Strong written and verbal communication skills

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].