Question
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Automotive Business Development Agent - Sales (Call Center)

4/23/2026

The agent will manage customer inquiries via phone, email, and live chat to schedule sales appointments. They are responsible for providing initial product information and following up with potential leads.

Working Hours

40 hours/week

Language

English

Visa Sponsorship

No

About The Company
at Ciocca Toyota of Williamsport. We'll help you investigate the various financing options available and guide you through the application process. We have all sorts of great Toyota lease options to choose from and we work with a wide range of regional lenders to make sure applicants get competitive offers.
About the Role

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!


Qualifications:

  • At least one previous customer service-related role
  • Strong computer and phone skills
  • Valid driver’s license and clean driving record

Responsibilities:

  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.

What we offer:

  • Weekly draw plus commission
  • Full Time - Monday through Friday with rotating Saturdays
  • PTO and holidays
  • 401(K) retirement plan with company matching
  • On the job training
  • The top insurance program in the industry including medical, dental, prescription and vision.
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service, wash

At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Key Skills
Customer serviceCommunicationComputer skillsPhone skillsSalesLead follow-upAppointment settingEmail communicationLive chat support
Categories
SalesCustomer Service & SupportAdministrative
Benefits
Weekly draw plus commissionPaid time offHolidays401(k) retirement planCompany matchingOn the job trainingMedical insuranceDental insurancePrescription insuranceVision insuranceEmployee discounts
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