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Parts Counter / Sales

4/23/2026

The Parts Counter Representative assists customers with parts sales, inquiries, and orders while managing showroom displays and inventory. They also perform outbound customer outreach and support supplier programs to drive business growth.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

www.hlavinka.com Locations: East Bernard, El Campo, Victoria, Bay City, Angleton, Rosenberg, Nome, and Taft Hlavinka Equipment offers farm and construction equipment, along with replacement parts and service, for clients throughout North America, South America, Africa, Asia, and other parts of the world. Offering Case IH, JCB, Terex, Kubota, and many other suppliers, we offer the finest products available anywhere. The Beginning, 1939 Joe Hlavinka, Sr. In partnership with the Boettcher Family, placed the sole bid to purchase the Farmers Lumber Company in East Bernard, Texas. After considerable debate, the bid was accepted and the Boettcher Hlavinka Co. was formed. The Merging of Past, Present, and the Future, Today Joe Hlavinka, Jr., serves as the President of Hlavinka Equipment Company with Terry Hlavinka as General Manager and Steve Hlavinka as Parts Manager. The Hlavinkas are loyal to their roots and remain active in retail lumber, hardware and construction business. Kenneth Hlavinka and other family members market rice, cotton, and cattle produced by family farms in the Gulf Coast Region. The family continues to concentrate resources in support to large scale agriculture and construction operators. Hlavinka Equipment Company represents outstanding companies such as Case-IH, JCB, Terex, and Kubota. With support of those suppliers, Hlavinka Equipment Company offers the most innovative solutions for its customers.

About the Role

Description

About Us

Hlavinka Equipment Company is a trusted and well-established agricultural equipment dealership serving Texas since 1939. We take pride in offering top-tier customer service and quality equipment to our community. As we continue to grow, we are seeking a motivated and customer-focused Parts Counter Representative to join our team at our East Bernard location.

Position Summary

The Parts Counter Representative is responsible for assisting customers with their parts needs, including sales, inquiries, and orders, both in-person and over the phone. This role also supports showroom displays, inventory management, and customer outreach efforts. The ideal candidate is computer proficient and comfortable working in both indoor and outdoor environments, while delivering exceptional customer service.

Key Responsibilities

Provide first-class customer service at the parts counter, over the phone, and via email.
Build relationships with customers by visiting key accounts and/or making outbound calls to generate additional business.
Use computerized systems to accurately look up, identify, and order parts.
Assist with internet inquiries and support relationships with allied parts partners.
Provide input for advertising campaigns related to parts and other departments.
Coordinate and support supplier programs (Case IH, AGCO, and others).
Maintain and organize showroom and counter displays.
Complete and assist with monthly reporting as needed.
Identify opportunities to promote products through the parts department.
Support inventory control, including monthly returns.
Keep the parts counter, showroom, and receiving areas clean and organized.
Climb ladders and safely operate forklifts to retrieve and stock parts.
Maintain working knowledge of parts inventory, pricing, and availability.
Perform other duties as assigned by management.

Hlavinka Equipment Company is proud to be an Equal Opportunity Employer.

Requirements

Proficient with computers and parts lookup systems.
Must be able to lift 50 lbs. regularly and 75+ lbs. occasionally.
Ability to work in indoor and outdoor environments.
Willingness to learn and safely operate a forklift.
Strong interpersonal and communication skills with a customer-first mindset.

Preferred:

Previous experience in a parts, retail, or sales environment.
Knowledge of agricultural or construction equipment parts.
Forklift certification.

Key Skills

Customer serviceSalesInventory managementComputer proficiencyParts lookupCommunicationForklift operationRelationship buildingReportingProduct promotionOrder processing