Transport Generalist

Transport Generalist 

Job Description V2026

Working at East Fork

East Fork began in 2010 as one potter throwing pots and filling a wood-fired kiln on an old tobacco farm in the mountains of North Carolina.  Today we are one of the largest remaining dinnerware manufacturers in the US, making over 600,000 pots a year.

We're a Certified B Corporation, a distinction that speaks to our accomplishments and decisions that prioritize more than just our bottom line and hold us accountable to  work for the betterment of our employees, customers, suppliers, communities, and environment. Our work is always led by our mission -  In everything we do:  Set a beautiful and abundant table. 

We do all of this with a spirit of steadfast commitment to make products of unmatched material quality while using our business to contribute to a more joyful and equitable world.  

Position Description

As a Transport Generalist you will be responsible for the transportation of pottery, clay, and various other materials between multiple locations. Your role will ensure that goods are efficiently and safely transported.. In addition to transport activities, you will assist with Fulfillment duties during downtime or when transport tasks are completed. 

Responsibilities

• Perform the transportation of pottery, clay, and other materials between company locations.

• Assist with monthly, quarterly, end of year and ad hoc inventory audits as needed, including inventory consolidation, organization and data entry support

• Maintain certifications and safety standards for all lift equipment, including the daily travel log for both the van and box truck and safety checklist on lifts. 

• Assist with stocking of inventory from production to fulfillment, as needed including kiln unloads and transfer of finished goods between facilities.

• Work closely with the fulfillment and production teams to ensure the smooth flow of materials and goods across locations.

• Prep and pack shipments and inventory for all customers and/or sales channels at or above the expectation (10 orders per hour/ 40 items per hour).

• Perform other fulfillment duties as needed: clean & restock, clear the conveyor belt, unload/load trucks, sticker pots, assist with deliveries, etc at or above the rate expectation for each task, including picking and assisting with returns if needed.

Reports To

Operations Manager

Collaborates With

Fulfillment Team

Customer Care Team

Store Managers

Sales Team

Production Scheduler

SM Supervisor

Direct Reports

none

Measured Metrics and Review Schedule

Your first review will be 90 days after your start date, then a six-month check-in and a development review annually for the duration of your employment. During each review, your performance and ability to achieve the following metrics will be evaluated. 

• Timely departures and returns

• Accuracy of inventory 

• Safety performance

• No vehicle violations

• Vehicle maintenance conditions

Estimated Weekly Hours

40 hours, Monday through Friday, 7:30am-3:30pm

Classification

This position is full time, non-exempt.

Pay Rate/Grade

East Fork shall pay you $23.15-$26.96/hr at Pay Grade 1, depending on experience 

Qualifications

• 1-2 years of  experience in transport (or similar) operations

• Proficiency with inventory management software

• Strong problem solving, organizational, communication and time management skills

• Valid driver’s license with passing qualifications to operate the East Fork van and truck

• Ability to respect and communicate across lines of cultural differences 

• Ability to address conflict by assuming positive intent and seeking to understand

• Valid forklift operators certification.

Physical Demands

Extensive physical exertions which includes but are not limited to: 

• Lifting of up to 50 lbs. as needed

• Transporting merchandise and equipment

• Repetitive bending and arm motions

• Ability to adhere to all safety protocols

• Ability to operate electric pallet jack and lift equipment

What can we offer

• Paid Time Off (PTO)

• Paid Holidays

• Sick Leave

• Bereavement Leave

• Paid Medical Leave

• Employee Assistance Network

• Court Activity Leave

• Employee Discount

• Employer funded $10k group life insurance plan

• Employer Subsidized Health Insurance Plans

• Voluntary Vision & Dental Plans

• Employer matched 401(k)

Values at Work 

Craft:  Craft is not the things we make, it’s the way we make them.  It’s the spirit in which we approach our work, to make it nice, to aspire to mastery, and it demonstrates our care about the person who will use the product of our work and how our work impacts their life.

Generosity: We work towards a model of shared prosperity, setting a bigger, more inclusive, more equitable table for everyone we meet - from our employees to the communities in which we live.

Consideration:  We approach each other with focus, clarity, and kindness.  We think deeply about the outcome and impacts of our actions, on our organization, the individuals within it, our customers, our environment, and our community.   

Curiosity: We stay in our beginner's mind, humble, aware of how much we do not know, striving earnestly and open-heartedly towards our shared success.  

Diversity, Equity and Inclusion 

It is important that all prospective job candidates are aware of our company values and of our commitment to building an inclusive company culture. As a white-led organization, we acknowledge that the realities of white supremacy, hetero/cis-normativity, and patriarchy, work in tandem to oppress both people and planet; and that through our own proximity to power, we have benefitted from systemic inequity.  We are committed to confronting and rectifying our privilege in service of co-creating an equitable workplace—a space where people can show up authentically in mind, body, and spirit.  We honor the collective sum rather than a monolithic experience to  reveal a  path of excellency, yours and ours.  As we continue to build momentum within our anti-racist work we pledge to be intentional in crafting actions that support  diversity, equity and inclusion in our framework, and we invite all East Fork team members to contribute to this goal.

Levels for Role

Level One

Transport Generalist 1

Level two 

Transport Generalist  2

• At least 1 year in the role of Transport Generalist

• Forklift and reach truck certified

• Completes daily receiving tasks and put away process

• Owns replenishment for supplies and finished goods when not transporting materials

• Assists with warehouse planning and storage

Level three

Transport Generalist  3

• At least 1 years in the role of Materials Generalist 2 

•  Oversee and coordinate transport activities based on the needs of the business. 

• Assist in the scheduling of pickups and deliveries

• Knows the priorities of the business, and is able to shift tasks to accommodate higher priorities first

• Can perform backend inventory functions in WMS (i.e. products 

page, how to see what was done previously, and perform basic troubleshooting).

• Can train new associates in all functions of the WMS related to incoming and outgoing products.