Community Outreach Coordinator

Community Outreach Coordinator (Part Time)

Who Are We

We are a global community that is driven by the creative spirit of Los Angeles. Through an inspiring mix of music, news, and culture, we bring joy and connection – online, in-person and on the radio. Always excellent, accessible, and often unexpected, we are a constant source of fuel for the imagination, education and good vibes. At least, that is what our members tell us. 

As NPR’s flagship member station in Southern California for more than 30 years and a community service of Santa Monica College, KCRW is the next generation of public media.

How You’ll Make An Impact The Community Coordinator supports the execution of community engagement initiatives by assisting with volunteer coordination, event logistics, street team management, and day-to-day administrative operations. This role is ideal for someone who is highly organized, detail-oriented, and energized by working with people.

Working closely with the Senior Community Growth Manager, this role helps ensure that community programs, events, and ambassador activities run smoothly and reflect the organization’s values and brand.

You’ll play a key role in bringing community experiences to life and helping build meaningful connections across Los Angeles. This is a great opportunity for someone who enjoys both people-facing work and behind-the-scenes organization.

This is a part-time position.

Here’s What You’ll Do: 

Volunteer & Community Communication

• Support communication with volunteers and brand ambassadors, including email outreach, scheduling, and follow-ups

• Maintain organized records of volunteer participation and contact information

• Help ensure clear, timely, and professional communication across all community touchpoints

• Assist in reviewing volunteer applications 

Event Logistics & Operations

• Assist with preparation for events, including packing and organizing merchandise, materials, and supplies

• Ensure all event materials are ready, including signage, equipment, and collateral

• Support basic tech readiness such as charging POS systems and preparing event tools

• Use Shopify and Salesforce to help track and manage inventory, including merchandise organization and cleanup 

On-Site Event Support

• Serve as on-site lead for street team activations and community events, especially during the summer events season 

• Assist with event load in and breakdown 

• Coordinate and support volunteers during events, ensuring roles and expectations are clear

• Act as a friendly and professional representative of the organization in public-facing environments

• Provide feedback from interactions with volunteers, members, and other event-goers

Administrative Support

• Provide general administrative support to the Sr. Community Growth Manager

• Help maintain systems for tracking inventory, events, and volunteer engagement

• Assist with documentation, checklists, and process organization to improve team efficiency

• Add event listings using Contentful 

Here’s What You’ll Bring: 

• Strong interpersonal skills and a genuine interest in connecting with people

• Excellent written and verbal communication skills

• High level of organization and attention to detail

• Ability to manage multiple tasks and stay proactive in a fast-paced environment

• Reliability and a strong sense of ownership over assigned responsibilities

• A valid driver’s license and reliable transportation is a must 

• The ability to lift over 30lbs is a must as you’ll be setting up and breaking down equipment at events 

• Flexible schedule; this role includes occasional evenings and weekends for events

What We Offer

• (Salary Range/Union minimum) $27.73- $27.73

• Hybrid work schedule for select positions.

• Eligible for overtime and premium working holiday pay rate

• Sick leave award

• Passionate office environment surrounded by an incredible community of curious and talented colleagues

• KCRW is a qualifying employer under the Public Service Loan Forgiveness (PSLF) program - read more here to determine your eligibility

KCRW aims to be representative of Southern California, and candidates with traditionally underrepresented backgrounds and perspectives are encouraged to apply. KCRW is an equal opportunity employer and actively recruits to promote diversity in our workforce. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, status as a parent, national origin, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.